Routing #: 241075726

Kudos FFCCU!

Kudos FFCCU

Kudos to all of us! Together, our members and teammates are making a REAL difference!

Serving our members, it’s our sole purpose. Providing stellar service and products is what’s kept us in business since 1936. Together, we are real people, living the credit union philosophy of #PeopleHelpingPeople. Every day, we are grateful for the chance to showcase the #CUDifference.

Share how you’ve experienced that difference. Give kudos to FFCCU or a teammate here!

Note: Comments may be used for other advertising and awareness by FFCCU.
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Renee
Renee
2 days ago

Jashira was lovely, she quickly and accurately addressed all concerns and inquired about any additional concerns that I had. She was lovely to chat with.

Johanna P
Johanna P
3 days ago

As a new customer to FFCCU, so far it has been a very pleasurable experience. Including using the live chat feature which saves me time and it assist me to get moving with what needs to be done. My last chat was with Jashira and she was quick to respond and provided additional information.

Hawk T.
Hawk T.
7 days ago

I have never had a bad experience using online chat with Firefighters’, and this was no exception. Alishea was fantastic. She was patient in handling my request and knew exactly to whom to refer it. After some questions for background, she arranged a callback to me from Lending, because that department doesn’t participate in chatting.

Lindsey
Lindsey
8 days ago

I truly appreciate the time that Karen spent with me today via chat. She was so kind and was able to fix my issue in no time! She’s the best! 🙂

April W
April W
10 days ago

Alishea was very helpful and cleared up an ongoing issue with ease. Thank you Alishea!!

Bonnie
Bonnie
12 days ago

Appreciate Karen’s time this afternoon. Helped answer my question regarding a Cash App deposit I forwarded from my account to a family member.

Cheryl M
Cheryl M
16 days ago

Thanks to Karen, I was able to get into my locked account and continue with my banking needs. Thanks so much Karen!

Tamara L
Tamara L
17 days ago

Karen B was amazing today . I was all over the place. She got me going in the right direction.

Alice D.
Alice D.
22 days ago

On October 6, 20, I came in the Branch (FF) in North Ridgeville. I was down and out with my mom diagnose with cancer and I lost my atm card. I had a overwhelmed morning. But, when I went inside Ala was there, she knew who I was even with a mask on due to Covid-19. Sumintra Singh was there as well. They was so pleasant I was impress by their sweet and nice attitudes. I came in there for one thing and left with 2 things completed and finish and approved. I forgot about my morning for a second.10stars.… Read more »

Terese M
Terese M
24 days ago

Sumintra Singh is outstanding!! I cannot say enough about her!! Sumintra has always been so kind and helpful every time I go into the North Ridgeville Branch! This past week she went above and beyond to help me with a transfer of a car loan to Firefighters CCCU from Fifth Third Bank. I was having such difficulty in this process, but she was so patient, kind and helpful. I am so glad I switched from the CLeveland Police Credit Union. It is employees like Sumintra that have made me feel this way!! The entire staff at North Ridgeville are always… Read more »

Gigi
Gigi
30 days ago

Karen was very helpful this morning in the chat. She was patient with me to explain until I fully understood what I needed to. I appreciate the chat feature and have used it often.

Shelly B
Shelly B
1 month ago

Jashira was amazingly helpful and retrieved the information I needed quickly!

Georgette C
Georgette C
1 month ago

Jashira was very helpful & swift. Thank you!

Mona G
Mona G
1 month ago

Karen C was a wonderful! She figured out what the problem was and help me resolve it quickly.

Sara M
Sara M
1 month ago

I did a live chat with Jashira and she answered all my questions and was very helpful. I was able to do it online which was very nice for my work schedule.

Georgette C
Georgette C
1 month ago

Elizabeth was very helpful and fast. Thank you.

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Your savings insured up to $250,000 per account. Not Federally insured.

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