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Kudos FFCCU!

Kudos FFCCU

We’re here to serve you, our members. Every day we work to provide great service and products that help real people in our community. See what members have to say about us, or post a comment of your own. You can share your comments right from here too!

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Note: Comments will post by the next business day.

Tell Us About Your Experience With FFCCU!

405 Comments on "Kudos FFCCU!"

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lydia
Guest

Thank you for being patient and answering all of my questions for me.

FFCCU
Admin

Glad we could help, Lydia! Thanks for the Kudos.

Gabby
Guest

Thank you so much Megan for your patience and knowledge!

FFCCU
Admin

Thanks for leaving us Kudos!

Niki Schneiter
Guest

Thank you, Meagan, on live chat for answering all of my questions!

FFCCU
Admin

Awesome! Thanks for the Kudos, Niki.

Michael
Guest

I recently took a equity loan out on my house for upgrades with ffccu and couldn’t be happier with the process. Abby at the willoughby branch went above and beyond to get me what I requested, she kept me in the loop every step of the way and I was very impressed. I will always have a close relationship with them and will definitely be telling friends and family about my experience, kudos Abby!!!!!

FFCCU
Admin

That’s great news! We’re glad to have you as a member, Michael! Thank for the Kudos.

Rick Majoras
Guest

Shout out to Ginny at Oberlin who helped me to transition my kids from their plain old savings account to debit/credit cards, ATM cards, and auto loans and they progressed from high school to the air force/college.

FFCCU
Admin

Thanks for the Kudos! Glad to hear Ginny could help your family out!

Charles J Karpus
Guest

Thanks to Ginny at the Oberlin office for taking the time and consideration with solving the recent problem I experienced with the ATM. She is always very helpful. Great asset!

FFCCU
Admin

She sure is. Thanks for the Kudos, Charles!

Debi
Guest

Big thank you to Pamela that helped me through an issue via the live chat!

FFCCU
Admin

That’s great to hear! Thanks for the Kudos!

Bilal
Guest

Kudos to Alishea for being informative and helpful; Thank you Alishea.

FFCCU
Admin

Thanks for the Kudos!

Mama of 2
Guest

Ashley is the best. She helped me so much just by talking through my financial concerns. She gave outstanding perspective and numerous options. She was knowledgeable but also so easy going, non judgmental and relatable.
Thank you Ashley Fox for all of your help. You are a shinning star!

FFCCU
Admin

This is great to hear, thanks for the Kudos! Excellent job, Ashley, keep up the good work.

Sabrina
Guest

Thank you Pamela for help with setting up an appointment with a staff member quickly!! Thank you for taking your time to help!

FFCCU
Admin

Glad to have helped, Sabrina. Great work, Pamela.

bill nainiger
Guest

LeeAnn does a great job.

FFCCU
Admin

Agreed! Thanks for the Kudos.

Adam
Guest

LeeAnn is killin it.

FFCCU
Admin

All day, every day.

Eric Short
Guest

LeeAnn assisted me through the online chat and was very helpful and resolved all my issues. Great experience!

FFCCU
Admin

Glad we could help, Eric. Great work, LeeAnn!

Misty
Guest

LeeAnn was super knowledgeable, kind and helpful!

FFCCU
Admin

Thanks for the Kudos, Misty!

RUSS J.
Guest

Alishea was fast and courteous.

FFCCU
Admin

Glad we could help out, Russ!

Jason
Guest

LeeAnn on the online chat was fast, reassuring and resolved the problem quickly! Thank you LeeAnn!

FFCCU
Admin

Thanks for the Kudos, Jason! Glad we could help you out. Great job, LeeAnn!

Tommi
Guest

Karen on the live chat was extremely helpful and was able to answer all of my questions. Very convenient.

FFCCU
Admin

Awesome work, Karen! Thanks for the Kudos, Tommi.

debbie
Guest

Heather on the livechat is awesome she really helped me, the live chat is a great feature.

FFCCU
Admin

Thanks for the Kudos, Debbie! Great job, Heather.

Riannon Golay
Guest

Sumintra Singh of the North Ridgeville branch provides fantastic customer service. She is always very responsive and goes out of her way to help. Thanks for all that you do!

FFCCU
Admin

Thank you for the Kudos, Riannon! We’re happy to help. Great job, Sumintra!

Sophia Martin
Guest

Hi, and thank you. I am proud to be a member of an organization that is fair and above all helpful. I was with another credit union for 20 years and wasn’t treated as well and I appreciate FFCCU for that reason. Proud to be a member and look forward to future business. Thank you.

FFCCU
Admin

That’s great to hear, Sophia! We appreciate you and all of our members, too. You are all very important to FFCCU! Thank you so much!

Pat
Guest

Thank you for taking the time to help me tonight.

FFCCU
Admin

Sure thing, Pat!

Gabby
Guest

Thank you for being so helpful and patient especially during a holiday weekend when we’re all ready to start our celebrating. Thanks again Megan!

FFCCU
Admin

Thanks for the Kudos! Glad Megan could help you out. Nice work, Megan!

William
Guest

VEE AND SUE FROM THE NORTH RIDGEVILLE BRANCH ARE AMAZING! I’M DEFINITELY NOT, “JUST ANOTHER NUMBER ” TO THESE WONDERFUL WOMEN. THEY TAKE CARE OF ME EVERY TIME I COME IN.
THANKS AGAIN VEE AND SUE!!!!

FFCCU
Admin

They sure are amazing! We appreciate the enthusiasm!!! Good work Vee & Sue.

Shateana
Guest

LeeAnn was very nice and helpful. A pleasure to chat with.

FFCCU
Admin

Glad she could help you! Thanks for the Kudos, and great work LeeAnn!

Bailey
Guest

Megan was great on live chat. Very professional and knowledgeable.

FFCCU
Admin

Glad to hear we could help! Great work, Megan.

Joe
Guest

Here’s the thing: Heather and LeeAnn got you COVERED, ok? They know what’s up and are super helpful and friendly. Great job 🙂

FFCCU
Admin

They sure are! Thanks for the Kudos!

Tony
Guest

LeeAnn was extremely helpful on the live chat. She was quick and knowledgable. Great feature to have here. Thanks!

FFCCU
Admin

Thanks for the Kudos! Whenever you have questions, Live Chat is quick and easy! Or just give us a call.

John
Guest

Heather – the live chat rep who helped me – was excellent. She was able to get me the information I needed quickly and was a pleasure to deal with.

FFCCU
Admin

That’s great to hear, John. I’m glad Heather could help you! Great work, Heather.

Cynthia A. Lah
Guest

LeeAnn was very helpful and very quick. Thank you.

FFCCU
Admin

Glad we could help out! Great job LeeAnn.

Elspeth A Michael
Guest

Thanks to the LIVE CHAT, I was able to reset my PIN for my new ATM card. THANKS FFCCU.

FFCCU
Admin

Glad we could help you, Elspeth!

Ron
Guest

I had the pleasure of chatting with Alishea today for a debit card question. She was great!

FFCCU
Admin

Great to hear! Thanks, Ron. Great work, Alishea.

rich
Guest

Pamela was very helpful and efficient with the questions I had.

FFCCU
Admin

Glad we could help, thanks for the Kudos! Good work, Pamela.

cathy
Guest

I just needed some questions answered and Heather was of great help.

FFCCU
Admin

That’s great work, Heather! Thanks for the Kudos, Cathy.

dennis stiffler
Guest

I just re-financed my car at the FFCCU branch on Grayton Rd. I got a great rate and no hassles. Trisha DiNardi was very professional, helpful, and friendly throughout the process. I would recommend this location to anyone looking to do the same.

FFCCU
Admin

That’s awesome that we could help you get a better rate! Thanks for the Kudos. Well done, Trisha.

DeSean Oliver
Guest

Pamela was very quick, nice and helpful. I would like to thank Pamela for all her help.

FFCCU
Admin

Good to hear, DeSean! Great work, Pamela!

Danny Williams
Guest

Shoutout to Karen who helped guide me through the online banking process she was very experienced and knowledgeable thanks Karen

FFCCU
Admin

We’re always happy to help! Great work, Karen.

Shelly Allamon
Guest

Tomesha Vaughn was extremely prompt, helpful, friendly, and caring. She worked hard to help me find the best options to pay down and consolidate my debt. Contacting FFCCU was one of the best decisions I have made!

FFCCU
Admin

Thanks for the Kudos, Shelly! Great job, Tomesha.

Rachel H
Guest

I chatted online with Karen today and she was so helpful! She helped me figure out the best way to deposit my checks and transfer between accounts. She was patient and kind the entire time. Online banking will be so much easier for me now! Thanks again!

FFCCU
Admin

Thanks for the Kudos, Rachel! We’re glad to help! Awesome work, Karen.

GEORGETTE CLEAVES
Guest

Karen is ALWAYS so very helpful to me when I chat online. Sometimes I need really in depth info, and she is always EXCELLENT.

FFCCU
Admin

That’s great to hear, thanks for sharing! Excellent job, Karen.

J. Abdulhaqq
Guest

Tomesha Vaughn you’re very good at your job. Hope we can do business in near future. Accurate and on point.
Thanks for your help.

FFCCU
Admin

Glad we helped you J. Thanks for sharing!

Thomas King jr
Guest

Thanks. Beverly, you did a beautiful job.

FFCCU
Admin

Thanks for the Kudos, Thomas!

Matt
Guest

Thanks LeAnn for all the great info!

FFCCU
Admin

Thanks for sharing!

Sarah
Guest

I spoke with LeAnn today, she was so nice. I have to say everyone I have spoken with has been very friendly and helpful!

FFCCU
Admin

Great to hear! Thanks for being a member 🙂

Inez
Guest

Alishea, thank you so much for providing me with information regarding opening a new account, and how it affects my credit. I really appreciated the information.

Jerry Norton
Guest

Megan was excellent today. I was getting frustrated and she fixed me up in a jiffy!! Great person and a great help. Truly appreciate all her help!!

Sherrie
Guest

Awesome chat with Heather! I’m all set and back in my account!

Mary Zavoda
Guest

Just had a good online chat with Karen who was very helpful.

Mike Gatti
Guest

I just wanted to say what a great experience it was working with Jennifer Stanfield in the loan process. She made everything easy,she was extremely responsive, and helped us understand every step of the process. Kudos both to FFCCU and to Jennifer.

lisa copeland
Guest

I just spoke to Alishea and she was wonderful. She helped with some decisions about savings and helped with some account issues. She Rocks!!!!!!!

Brandy
Guest

I have to give Ashley a shout out. She helped me in every way I asked, going above and beyond and was funny and relatable. She didn’t make it feel like a “business” transaction at all by making small talk, I felt easily comfortable with her and will tell my friends and family about Ashley and Firefighters Credit Union for the ultimate help and service. Thank you.

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