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Kudos FFCCU!

Kudos FFCCU

Kudos to all of us! Together, our members and teammates are making a REAL difference!

Serving our members, it’s our sole purpose. Providing stellar service and products is what’s kept us in business since 1936. Together, we are real people, living the credit union philosophy of #PeopleHelpingPeople. Every day, we are grateful for the chance to showcase the #CUDifference.

Share how you’ve experienced that difference. Give kudos to FFCCU or a teammate here!

Note: Comments will post no later than the next business day.

781
Tell Us About Your Experience With FFCCU!

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FFCCUKaren A.John RossonCameronAshley Recent comment authors
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Karen A.
Guest
Karen A.

LeeAnn was so helpful! It was so easy to open a new checking acct. Thank you very very much 🙂

John Rosson
Guest
John Rosson

Alishea was a pleasure to chat with. Wanted to order an ATM card and she was able to take care… Read more »

Cameron
Guest
Cameron

Alishea was awesome! She was polite and respectful but also answered every question I had. It was much appreciated and… Read more »

Ashley
Guest
Ashley

Alishea was great to work with. She was thorough. I needed a replacement ATM Card, but ultimately decided to open… Read more »

Brady
Guest
Brady

Breanna worked through all of the questions I had and was very nice and patient with me. She is the… Read more »

Karen Rys
Guest
Karen Rys

Connected with Karen through Live Chat – what a great service. I really appreciated being thanked for being a Member.… Read more »

Zeljko
Guest
Zeljko

Karen was great and made everything I needed go smoothly.

Renee
Guest
Renee

I love when I reach out to companies and learn something new to better help myself in the future, I… Read more »

J. Sudy
Guest
J. Sudy

Thanks Megan for the help over chat. You went above and beyond!

Demetrius
Guest
Demetrius

A BIG thank you to LeeAnn for helping me with my account information and the next steps to take! Much… Read more »

David A Wiseman
Guest
David A Wiseman

Thank you so much LeeAnn for your help regarding car loan info, much appreciated.

Chris DuRell
Guest
Chris DuRell

Thank you so much Tomesha!!!! When I walked in to the Wellington office I was dreading the process of applying… Read more »

Jenna R
Guest
Jenna R

Thank you Alishea for your help today!

April
Guest
April

This was my first time experience with FFCCU and I have to say Abby from Willoughby location truly made my… Read more »

Pamela
Guest
Pamela

Alishea of the Live Chat was very helpful and efficient. She responded promptly and answered questions thoroughly. She was very… Read more »

Chris
Guest
Chris

Megan was very helpful in setting a travel notice on my debit and credit card though online chat. Thank you… Read more »

Ben
Guest
Ben

Carol & Randa were super helpful in getting a fast turn-around on my lease buyout! Made for what is likely… Read more »

Alison
Guest
Alison

Megan was very helpful on chat. She ordered me a new debit card and saved me a trip to a… Read more »

Meagan
Guest
Meagan

Alishea was super helpful! Makes me so glad I set up an account with FFCCU, the customer service is top… Read more »

timothy dodd
Guest
timothy dodd

Karen was great she did everything quick and painless

Dave
Guest
Dave

Karen was extremely helpful this morning, I love having the chat option when I need help online

Nichole
Guest
Nichole

LeeAnn was really helpful on Chat this afternoon and very pleasant to work with.

Debi
Guest
Debi

LeeAnn was super helpful and efficient handling a matter with me via chat this morning!

Mark
Guest
Mark

Kudos to Megan for helping set-up my on-line account!

Christine M Smith
Guest
Christine M Smith

Kudos to LeeAnn for assisting me this morning with concerns. As well as with the additional request that came up… Read more »

Alice
Guest
Alice

Megan was awesome on Live Chat. This let me handle some very confidential personal matters while at my desk at… Read more »

Marie Gray
Guest
Marie Gray

Bre was such a delightful representative, that she and I were able to share a laugh as she coached me… Read more »

Maggey
Guest
Maggey

Used live chat today with Megan and she was very helpful!!

Jo Jones
Guest
Jo Jones

Used live chat today with Megan and she was awesome! Wanted to do a in-account balance transfer and she set… Read more »

lydia
Guest
lydia

LeeAnn was great. Provided all the information I needed. Sounded very happy to help. Thank you very much.

Jeremey Thompson
Guest
Jeremey Thompson

Leeann was the agent that assisted me with the live chat also. Handled my issue right away!!!! Great service!

Stephanie
Guest
Stephanie

I had a question about whether I’d be able to directly and automatically import some of my account information into… Read more »

Edwin Santiago
Guest
Edwin Santiago

Leeann was the agent that assisted me with the live chat. Handled my issue professionally. Saved me a trip downtown.

Henry Laurendeau
Guest
Henry Laurendeau

I applied for my first vehicle loan and credit card through FFCCU recently, and was helped by Sumintra and Ann.… Read more »

Ashley
Guest
Ashley

I couldn’t access my account. The agent, Karen, was very helpful. She got things done efficiently without any hassles. I… Read more »

Brenda Pursley
Guest
Brenda Pursley

My customer representative was very helpful. She was able to tell me about charges that were on my account but… Read more »

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