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Kudos FFCCU!

Kudos FFCCU

Kudos to all of us! Together, our members and teammates are making a REAL difference!

Serving our members, it’s our sole purpose. Providing stellar service and products is what’s kept us in business since 1936. Together, we are real people, living the credit union philosophy of #PeopleHelpingPeople. Every day, we are grateful for the chance to showcase the #CUDifference.

Share how you’ve experienced that difference. Give kudos to FFCCU or a teammate here!

Note: Comments will post no later than the next business day.

1039
Tell Us About Your Experience With FFCCU!

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FFCCUAnitaMarinaDavid HartwellKathleen McComb Recent comment authors
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Anita
Guest
Anita

I spoke to Karen today. She was so very kind and helpful. I was having trouble reading my statement and she helped me through it. Thank you Karen!

Marina
Guest
Marina

Karen was beyond amazing! I am out of the country at the moment and I was unable to make a call to verify an issue. She did it on my behalf! I’m very grateful I had her as my agent. Very efficient too! I expected to be up all night trying to resolve my issue but it was fixed really quick – thanks to her!

David Hartwell
Guest
David Hartwell

LeeAnn was very helpful in answering my questions. She was able to get me back up and running on the website. Unfortunately, Android updated to ver. 9 and it is causing an issue with the mobile app. Curse you Android. Ha.

Love this credit union.

Kathleen McComb
Guest
Kathleen McComb

Megan did a great job helping me online today! Thank you!

Ingrid
Guest
Ingrid

Alishea was very helpful today! Thank you!

Keri Berardinelli
Guest
Keri Berardinelli

LeeAnn helped me out today. She was so courteous and helpful. Thank you!

Alise Stawicki
Guest
Alise Stawicki

LeeAnn helped me with my 12 month certificate questions today. She was very efficient and helpful!

Patricia Douglas
Guest
Patricia Douglas

I had Karen in my chat box. She was very helpful to me and very fast response. Thank You again Karen

Mandie McCarthy
Guest
Mandie McCarthy

LeeAnn was very wonderful today in helping to rectify an issue with our sons account who is in college. Thank you to LeeAnn!

Cindy L Irish
Guest
Cindy L Irish

Had a question about a loan I was applying for and Karen figured it out for me.

Jannan Klingshirn
Guest
Jannan Klingshirn

I needed assistance with my username, Karen assisted me with this issue, and it was taken care of immediately. She also shared some new services available. Thank you so much!

Alise Stawicki
Guest
Alise Stawicki

Alishea did an awesome job helping me! My issue was solved very quickly and without any problems.

AmyO
Guest
AmyO

I was not able to make a principal payment on a loan using the online system, but LeAnn could do it for me via Live Chat. And, that is SWEET! Thank you!

Robert Crowe
Guest
Robert Crowe

The on-line chat assistance is top notch, Thanks.

Karen Steiner
Guest
Karen Steiner

I don’t have a million bucks..but everytime I have to do anything with FFCU they make me feel like I do. Can’t thank everyone enough.

Sandra Renee Jackson
Guest
Sandra Renee Jackson

Shout out to LeeAnn. She handled my situation very professionally. I am pleased!

Kathleen R Jones
Guest
Kathleen R Jones

Karen was very helpful. I have been trying to find a bank or credit union that had an account for teens. I have been unsuccessful until a friend told me about the FFCCU Ignite Account. I chatted with Karen and she answered every one of my questions and I was very satisfied. She is like my “Own Personal Banker” and hopefully I will be able to open an account with your credit union.

Carol Tyler
Guest
Carol Tyler

Love the chat service – quick and efficient.

Lisa
Guest
Lisa

Karen was very friendly and helped ease my mind about my cards being stolen in Europe. She was able to cancel the cards promptly and offer me assistance in other ways that I inquired about. She is knowledgeable and does her job well. She also appreciated my sense of humor!

Claire Gauntner
Guest
Claire Gauntner

Megan was really helpful and fast. Thanks. Love the chat service at FFCCU!

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