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Kudos FFCCU!

Kudos FFCCU

Kudos to all of us! Together, our members and teammates are making a REAL difference!

Serving our members, it’s our sole purpose. Providing stellar service and products is what’s kept us in business since 1936. Together, we are real people, living the credit union philosophy of #PeopleHelpingPeople. Every day, we are grateful for the chance to showcase the #CUDifference.

Share how you’ve experienced that difference. Give kudos to FFCCU or a teammate here!

Note: Comments may be used for other advertising and awareness by FFCCU.

1357
Tell Us About Your Experience With FFCCU!

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Amandah BlackwellPaul DhillonMarkJonathan DorowKatie GAlalgher Recent comment authors
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Paul Dhillon
Guest
Paul Dhillon

Jashira was great help answered my questions right away!

Mark
Guest
Mark

Thank you Karen for your help with an unusual IT problem and answering all my questions

Jonathan Dorow
Guest
Jonathan Dorow

Jashira was very helpful on the online chat.

Katie GAlalgher
Guest
Katie GAlalgher

LeAnn was very helpful on the online chat.

Hamid Benbella
Guest
Hamid Benbella

Karen Crisler was very helpful and patient. Excellent customer service, knowledge, and experience.

Sandor kaaikaula
Guest
Sandor kaaikaula

Megan was awesome and prompt in assisting me with all my questions. Thanks Megan!!

Deb Gibbons
Guest
Deb Gibbons

I have relied on Karen’s knowledge and assistance several times over the years. She is terrific! She can either fix the issue or can guide you through it. She is truly a treasure!

Veronica P Pope
Guest
Veronica P Pope

Karen was very thorough and helpful. Excellent experience!

Robert A Seifert Jr
Guest
Robert A Seifert Jr

Got all the information I needed. Everything went great.

Dylan
Guest
Dylan

Karen did a great job helping me tonight. She was able to do everything needed and helped me with a problem that I was told in person at a branch could not be easily solved. Thank you so much for you help.

Heather L Osborn
Guest
Heather L Osborn

Thank you Jashira! You did a great job and took less time than waiting on hold on the phone.

Sandra Ahrens
Guest
Sandra Ahrens

Megan was my angel in disguise today and I am so thankful for her help in resolving my unfortunate dilemma. Kudos to Megan!

Jack
Guest
Jack

Less than 5 minutes.. problem solved! I always get amazing service from FFCCU. Thank you Megan on LIVE CHAT!

John
Guest
John

Karen was excellent in helping me!

Jen S.
Guest
Jen S.

LeAnn was very helpful with an issue I was having viewing checks online. She was very patient and helped me efficiently with everything I needed.

Julie I.
Guest
Julie I.

LeeAnn was a great help in solving an issue. I appreciate the ability to be able to chat online for a quick response.

Cherie Norris
Guest
Cherie Norris

I spoke with Jashira today, she was very knowledgeable and helpful. Thank you Jashira! 🙂

tonya
Guest
tonya

I spoke with Megan 12/27 and she answered my question and took care of the problem I had with my account. Great job Megan.

Michael R Carlozzi
Guest
Michael R Carlozzi

Michael McNally responded to all my questions in a timely manner, kept me informed, and was very helpful throughout the mortgage loan process.

Kaci G
Guest
Kaci G

Karen C helped me tremendously this morning! I love FFCCU!

Chrissy Doctor
Guest
Chrissy Doctor

Spoke with Megan via chat this morning. Inquiring about my loan payments and how they posted to my account. I just wanted to make sure that the payments that I set up to be reoccurring were not making me delinquent. She confirmed that all was fine. I love the online chat! For timely on response and for me has always answered or resolved my issue in under 5 minutes 🙂

John
Guest
John

Megan did an awesome job helping me out!!

Laura
Guest
Laura

Karen did a great job and was very helpful!

Julie Imes
Guest
Julie Imes

Karen C. was awesome! She provided excellent customer service to help me with my online account needs.

Michelle Star
Guest
Michelle Star

Jashira was very helpful in changing an appointment.

Michelle Star
Guest
Michelle Star

Karen was helpful and efficient. No long waits for response in live chat.

Scott
Guest
Scott

Karen was great! Helped quickly and professionally. Thank you, Karen!

Nick
Guest
Nick

Thanks for the help, Karen!

Courtney H
Guest
Courtney H

Jashira was very helpful with all of my questions about applying for a personal loan!

Toni Airaksinen
Guest
Toni Airaksinen

Jashira answered all my questions super promptly and was very knowledgeable. I’ve been with FFCU for years (since I opened up my first account in high-school) and have never had a bad experience with anyone. Now, I live in NYC and I still REFUSE to go to what my friends call “a real bank.” Nothing beats quality customer service!

JOE
Guest
JOE

Karen helped me out big time when I needed it. Thanks a bunch!

Ken Szabo
Guest
Ken Szabo

The agent was helpful in changing email address on my account

Joe
Guest
Joe

Karen was very helpful today. Needed temporary increase in daily VISA debit amount in order to make a big purchase. She took care of it very quickly. Purchase made. She then reset account to protect it from fraudulent activity. Kudos to her for looking out for the membership.

James Brown
Guest
James Brown

Karen was absolutely great and so was the manager.

Mark Steinmeyer
Guest
Mark Steinmeyer

Megan Scott was super helpful and responsive. I love being a member of FFCCU. 🙂 Thanks, Megan!

Kevin Wagner
Guest
Kevin Wagner

Sumintra was so so helpful. Thank you Sumintrafor being so amazing!

April Walsh
Guest
April Walsh

Shout out to Megan for helping me with some questions and transfers. Above and beyond!

BRANDI JOHNSON
Guest
BRANDI JOHNSON

Sumitra is the best!

Dave Jones
Guest
Dave Jones

Karen is amazing! She rocks.

BRANDI JOHNSON
Guest
BRANDI JOHNSON

Karen is AMAZING. She rocks!

Mike
Guest
Mike

Karen helped me during my live chat session. She made the process quick and easy. Thanks Karen!

Maurice Hudson
Guest
Maurice Hudson

Karen was very helpful, and addressed my problem during my live chat session.

Taylor
Guest
Taylor

Megan was beyond helpful helping me get auto payments set up. Thank you, Megan!

LISA SCHINDLER
Guest
LISA SCHINDLER

LeeAnn was very helpful in getting me set up to receive a new debit card after mine was blocked.

KIM DIMATTEO
Guest
KIM DIMATTEO

Fast service. Greatly appreciated it. Very helpful. Was able to answer all of my questions.

Heather
Guest
Heather

Jashira was a great help today!!

Julia
Guest
Julia

Karen was so quick to answer my question and very polite! Thanks, Karen!

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Your savings insured up to $250,000 per account. Not Federally insured.

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