Routing #: 241075726

Kudos FFCCU!

Kudos FFCCU

Kudos to all of us! Together, our members and teammates are making a REAL difference!

Serving our members, it’s our sole purpose. Providing stellar service and products is what’s kept us in business since 1936. Together, we are real people, living the credit union philosophy of #PeopleHelpingPeople. Every day, we are grateful for the chance to showcase the #CUDifference.

Share how you’ve experienced that difference. Give kudos to FFCCU or a teammate here!

Note: Comments may be used for other advertising and awareness by FFCCU.
Subscribe
Notify of
guest
1.6K Comments
Inline Feedbacks
View all comments
Linda
Linda
19 hours ago

I would like to thank Jashira for helping me with my questions today. I was so please with how Jashira was so patient, helpful and well informed regarding my issue…THANK YOU SO MUCH Jashira YOU are an asset to Firefighters. Firefighters are so lucky to have you as their employee.. Thank you again

Zack Q
Zack Q
4 days ago

Elizabeth was a HUGE help today with my request. She’s a rock star for sure, and I thank you very much

Tom D
Tom D
6 days ago

Thank you, LeeAnn! I had a great experience with LeeAnn today. She answered all my questions quickly and was very helpful. Keep up the great work, LeeAnn. FFCU is lucky to have you!

Rehyal R
Rehyal R
8 days ago

Hello. Thank you to Elizabeth today. She helped me activate my debit card that was not working before.

Amy R.
Amy R.
11 days ago

Thanks to Karen B who answered all of my questions today!

Richard
Richard
17 days ago

Amae on live chat helped me today. Kudos to Amae.

Dan F.
Dan F.
18 days ago

Thank you to Tonja, who was very professional, organized, and helpful in processing a refinance.

The entire team has been the best experience in service out there.

PATRICK KORDET
PATRICK KORDET
20 days ago

I visited the Willoughby Branch this morning for a wire transfer and was assisted by Melissa Gamble. She was VERY professional and I left there with full assurance that the transfer went thru successfully. She even sent me an email to confirm that the transaction had been completed. Thank you Melissa for your assistance.

Cassandra B.
Cassandra B.
21 days ago

Arnae was so helpful. I was experiencing an issue activating my new cards and after working through everything, it was resolved in no time flat! I am always happy with the assistance I get when reaching out via chat and I would recommend Firefighters to anyone.

Nivi
Nivi
21 days ago

Thanks to Jashira for helping me in the chat and answering my questions.

Amy S
Amy S
22 days ago

Thanks Elizabeth for your help online! Service was great, quick and easy!!

Adalane Ligon-Hanna
Adalane Ligon-Hanna
25 days ago

I would like to thank Karen B. for her help.

Hawk T
Hawk T
26 days ago

Thanks to Elizabeth for tracking down the reason my debit card was being declined. After verifying my identity with great care, she explained the problem so that even I could understand it. She then lifted the hold. She is both capable and kind, and is genuinely happy to assist. You go, girl!

ALanton
26 days ago

Special Kudos goes out to LeeAnn! Thank you for helping me with with my request this morning and also providing information that I was not aware of!!!

Jordan K
Jordan K
1 month ago

As always, I have such great experience with anybody who helps me when I need it. Thank you Elizabeth for your help today!

Karelyn D
Karelyn D
1 month ago

Teresa N. serves members with a bright attitude and a winning smile! Well done. She is efficient, helpful and awesome!

Nicholas W
Nicholas W
1 month ago

Thanks to Karen b. Appreciate the help

Stephanie B
Stephanie B
1 month ago

I wanted to take a moment to thank Sumintra Singh for all of her work on our behalf. She is professional, detail-oriented and treats each person with respect and dignity….and can laugh at puns! Her advice has always been spot-on and always timely. She answers questions quickly and I’m always so impressed with her follow-though. We have done extended business with FFCCU because I love dealing with her. Thank you Sumintra for all of your extra efforts!!

Michael F
Michael F
1 month ago

Jashira assisted with my questions on auto loans on my account and was a pleasure to work with.

Susan T
Susan T
1 month ago

Jashira was wonderful today! She answered all my questions and explained the checking account options and opened a new checking account for me in no time! I was dreading the process, and now I cannot believe it is completed! 🙂
Thank you!!!!

Melissa W
Melissa W
1 month ago

LeAnn was very quick and helpful today! love the ability to chat online for a quick answer

Kris W
Kris W
1 month ago

I had a quick question online and Jashira helped me in a matter of minutes.

Herbert F
Herbert F
1 month ago

A big Thanks to LeeAnn for helping me this morning. She was wonderful.

Michele K
Michele K
1 month ago

A big thank you to Karen B…. you went over and above my expectations today to resolve my issue. Thank you for listening to my situation and being an advocate to further protect my accounts. All the best to you. Great experience overall!

Margaret
Margaret
1 month ago

Karen B…You Rock!!! Thank you for all the great info you gave me today!

Kevin
Kevin
1 month ago

LeeAnn via chat was very helpful and answered the questions I had to the best of her ability and explained how the process would work, in regards to the question’s I had.

R B
R B
2 months ago

Elizabeth via Live Chat is quick and efficient! Thanks soooo much! Greatly appreciated!

Brenna B
Brenna B
2 months ago

Thank you LeeAnn for helping me via Live Chat. She was very kind and willing to help me with anything I needed. I appreciate you!!!

Gigi
Gigi
2 months ago

Thank you Karen for helping me today via Live Chat. You noticed I wasn’t using my account to my advantage, and offered me a suggestion to do so. You rock!

Jennifer
Jennifer
2 months ago

Everyone that I have worked with has been an absolute pleasure. Karen B, Pooran, Elizabeth & LeeAnn. I work with banks and credit unions on a daily basis and Firefighters goes above and beyond to help their customers. Thank you all for making the process easy to understand and treating my like a person, not just a nameless face or number.

Kelly
Kelly
2 months ago

Used the chat to ask a question about my account and making a large payment and Elizabeth was soooo helpful and reassuring. Thanks much! Love the online chat. Very helpful!

1 17 18 19

Your savings insured up to $250,000 per account. Not Federally insured.

Firefighters Community Credit Union (FFCCU) is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 216.621.4644. All products and services available on this website are available at all FFCCU branches.

Update Your Browser:
Enjoy a more complete browsing experience on this and other Web sites by updating your browser now!
1.6K
0
Would love your thoughts, please comment.x
()
x