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Kudos FFCCU!

Kudos FFCCU

Kudos to all of us! Together, our members and teammates are making a REAL difference!

Serving our members, it’s our sole purpose. Providing stellar service and products is what’s kept us in business since 1936. Together, we are real people, living the credit union philosophy of #PeopleHelpingPeople. Every day, we are grateful for the chance to showcase the #CUDifference.

Share how you’ve experienced that difference. Give kudos to FFCCU or a teammate here!

Note: Comments may be used for other advertising and awareness by FFCCU.

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Tell Us About Your Experience With FFCCU!

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Amandah BlackwellLYNETTERaphaelBruce HBob J. Recent comment authors
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LYNETTE
Guest
LYNETTE

Kudos to LeeAnn I love her concern and understanding during this time. Keep up the great work.

Raphael
Guest
Raphael

Live chat was quick and informative. It was my first time using it but it will not be my last.

Bruce H
Guest
Bruce H

Karen did a GREAT job !

Bob J.
Guest
Bob J.

Quick and understandable response with LeAnn

Daniel
Guest
Daniel

Thanks LeeAnn for your time today!

Maren M.
Guest
Maren M.

I was able to execute a seamless transaction and Love FFCCU! Thank you LeeAnn!

Patrick T.
Guest
Patrick T.

LeeAnn gave me some info I was looking for. Great experience.

D. K.
Guest
D. K.

LeeAnn was very helpful…I love FFCU!

Kyle M.
Guest
Kyle M.

Wanted to thank LeeAnn for helping me out setting up my loan payment. I hate computers and the system is set up so confusing it really messed me up man ya dig.

Ernie B.
Guest
Ernie B.

I talked with LeeAnn via “Live Chat”. She worked with me very well in attempting to get my 2019 Form 1099 to me in Florida. It appears the U.S. Mail is not forwarding it to me. She had a suggestion and I think it will work.

ANNETTE C. W.
Guest
ANNETTE C. W.

LeeAnn,
Was able to provide me the help and support I needed to access my account. During this hard time where we are limited in our movements. The online world has prevailed with quick nd correct customer service.

Lisa
Guest
Lisa

Jashira was great on the Live Chat this morning. Thank you for all of your assistance and professionalism, Jashira!

Andrew
Guest
Andrew

I am a brand new member, and Karen Crister went above and beyond the call of duty to answer all my questions and put me at ease as I transition to a new Credit Union. We discussed credit cards, and options for future grandparents to save for grandkids. Very, very pleased! I am excited to be a part of FFCCU!

Chris
Guest
Chris

Kudos to Sumintra, who tirelessly helped me with loan processes and was absolutely 100% focused and committed. I will definitely be a long time member of FFCCU thanks to her!

Joe F
Guest
Joe F

Karen C was super helpful via chat, thank you Karen!

Jake
Guest
Jake

Live chat has always been helpful. Thanks Jashira

Dawson B.
Guest
Dawson B.

The people that work at the Wellington branch makes the credit union a great place to have your money so I give kudos to everyone that works there Especially Beverly that listened to what I had to say today

Mark K.
Guest
Mark K.

I believe the 2021 Calendar on the inside back cover of the 2020 wall calendar is actually the 2020 Calendar and NOT the 2021 Calendar, just so it gets checked before the publication of next years calendar.
Other than that, FFCCU has always provided a wonderful service to the Firefighter Community which is now extended to the entire Community!

Timothy
Guest
Timothy

Great service from Karen!! Had an issue and she was very helpful.

margie
Guest
margie

I always receive such service. Karen assisted me on LIVE CHAT and resolved my issue!! So glad I’m a part of FFCU

Merrill
Guest
Merrill

Jashira was very helpful once again today!

Andy
Guest
Andy

LeeAnn was very helpful to day and made using the chat features on the online banking a very plesent experience

Merrill
Guest
Merrill

Jashira was very helpful today!

O Peace
Guest
O Peace

Megan was awesome. Very patient and helpful. Thank you MEGAN!!!!!

REILEY D G.
Guest
REILEY D G.

LeeAnn was very helpful and nice

Brian
Guest
Brian

Karen was extremely helpful and quickly answered all of my questions.

Brenda
Guest
Brenda

LeeAnn was very nice and gave me the info I needed. She made my day.

Dalton
Guest
Dalton

Thank you Jashira for taking the time to help me out with my online account, much appreciated this. It went smoother than I anticipated that’s for sure.

Craig K.
Guest
Craig K.

Thanks Karen, for helping me get a new card, and suggesting a great option! You were personable even over chat and i appreciate that!

Jennifer R.
Guest
Jennifer R.

Thank you Peyton for your outstanding customer service! You’ve helped me 3 times now, and each time you are smiling, pleasant and efficient! Thank you so much for vastly improving the service at the Willoughby branch!

jason f.
Guest
jason f.

Mike McNally did an outstanding job helping me refinance my property. He took his time and explained the process thoroughly. It was a great experience!

Marilyn S.
Guest
Marilyn S.

Thank you, Margaret, for lining me up with Mike. I feel like a U-Haul has been lifted off my shoulders. Thanks for all the help and guidance you have both given. Extend a thank you to anyone else that was working behind the scenes. So happy to be a member of the FFCCU family!

Jason R.
Guest
Jason R.

Karen was awesome. She got my account set up and me the info I needed with no hassle

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Your savings insured up to $250,000 per account. Not Federally insured.

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