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Kudos FFCCU!

Kudos FFCCU

Kudos to all of us! Together, our members and teammates are making a REAL difference!

Serving our members, it’s our sole purpose. Providing stellar service and products is what’s kept us in business since 1936. Together, we are real people, living the credit union philosophy of #PeopleHelpingPeople. Every day, we are grateful for the chance to showcase the #CUDifference.

Share how you’ve experienced that difference. Give kudos to FFCCU or a teammate here!

Note: Comments will post no later than the next business day.

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Tell Us About Your Experience With FFCCU!

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Brendan
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Brendan

I just wanted to thank Sumintra Singh and her staff at the the North Ridgeville office.
Her time and experience made our loan application a very pleasant event.
We will be utilizing more of their services moving ahead.

Chris
Guest
Chris

I chatted with LeeAnn today, she was very helpful with my questions.

Grace
Guest
Grace

Kudos to Karen for being super helpful, knowledgeable and patient while assisting via live chat today! 🙂

Aaron
Guest
Aaron

I spoke with Megan today on chat. She was very helpful and really knows her job! Thank you Megan for all of the information you provided me today.

Kul Bhushan
Guest
Kul Bhushan

Today 2 different Karens helped us avoid a meltdown by solving a credit/debit card issue via live chat when our branch was closed, but theirs was still open. Now we can resume our normal(never) life! They even alerted us to another issue we will tackle later that we were unaware of! Cudos to both Karens!!

O.W.
Guest
O.W.

My online agent was patient & extremely helpful.

Lindsey Mikula
Guest
Lindsey Mikula

Shout out to Sue Whitt and Sumintra Singh! They were extremely helpful and were able to set up my accounts with ease. They are also available often and are on top of answering emails quickly! Thank you both so much for your hard work and great customer service!

shifu
Guest
shifu

FFCCU is always very helpful

Rodney Montgomery
Guest
Rodney Montgomery

Shout out to Megan for helping me with loan issues. Thanks Megan!

TMcCoy
Guest
TMcCoy

I love the option of having live chat, Lee Ann was awesome.

Peter
Guest
Peter

Jashira was great, she quickly assisted me with no issues!! Online Chat is great.

Tody Vinson
Guest
Tody Vinson

LeeAnn, you are simply AMAZING! THANK YOU so much for all the information you provided!

Richard l MAJORAS
Guest
Richard l MAJORAS

Shout out to Vee at Oberlin for helping out with some visa issues, thanks Vee!

Susan Brewer
Guest
Susan Brewer

Pamela was very helpful on the chatline today, as well as fast and accurate. I appreciate her and the entire FFCCU team.

Nancy
Guest
Nancy

Karen provided great customer service during a chat session today! Thanks Karen!

Ginger Rose
Guest
Ginger Rose

Karen Crisler
#PeopleHelpingPeople
#CUDifference

MAD KUDOS FOR KAREN !!!

Ginger Rose
Guest
Ginger Rose

Karen Crisler was so nice and EXTREMELY HELPFUL !! Easy as 1 ,2,3!
A1 CUSTOMER SERVICE by Karen Crisler!

Franklyn
Guest
Franklyn

Very helpful.

Donna
Guest
Donna

Jashira was awesome and helped me through the online chat to unlock my account. Super easy and was a quick fix. Thank you!

Stephanie Manney
Guest
Stephanie Manney

Alishea is very knowledgeable about the service that are provided. Great response time. It was a pleasure Chatting with her.

Alise K
Guest
Alise K

Alishea was great and answered my questions right away!

Ming
Guest
Ming

Karen is very nice and helpful all the time.

teneshia
Guest
teneshia

Karen was very pleasant and very helpful.

Joseph Knight
Guest
Joseph Knight

LeeAnn on the Chat service helped me with my issue fast friendly and professional I highly recommend the online chat service thanks again LeeAnn you were awesome!

Chrissy Doctor
Guest
Chrissy Doctor

LeeAnn as always was a great help. She scheduled an appointment to meet with someone and let me know all the documents that I need to bring in for my appointment.

Mark
Guest
Mark

LeeAnn was awesome! Super fast, friendly and informative. A+

Cullen O'Connor
Guest
Cullen O'Connor

LeeAnn was super helpful and resolved my issues quickly !

Eric Short
Guest
Eric Short

Megan was very helpful and professional

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Your savings insured up to $250,000 per account. Not Federally insured.

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