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Kudos FFCCU!

Kudos FFCCU

We’re here to serve you, our members. Every day we work to provide great service and products that help real people in our community. See what members have to say about us, or post a comment of your own. You can share your comments right from here too!

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Tell Us About Your Experience With FFCCU!

523 Comments on "Kudos FFCCU!"

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Karen
Guest

Megan was very speedy and helpful on responding to my questions.

FFCCU
Admin

Glad she could help, thanks for the Kudos!

Lori Brady
Guest

Alishea thanks for your speedy help!

FFCCU
Admin

And thank you for the Kudos, Lori!

Shamar
Guest

Alishea was great ! Fast and got everything covered for me!

FFCCU
Admin

Glad she was able to help you out! Thanks, Shamar!

Amy Lally
Guest

Sumintra was a pleasure to work with. I would recommend her to anyone. Thanks for everything Sumintra!!

FFCCU
Admin

Glad we could help, Amy! Thanks for the Kudos!

Wm Gall
Guest

Working to solve my problem — Justin was efficient and displayed a ‘can do’ attitude.

FFCCU
Admin

Great to hear! Thanks for the Kudos!

Joe Faust
Guest

Alishea was very helpful!

FFCCU
Admin

Awesome! Thanks for the recognition!

Linda Trager
Guest

I received help from Alishea. She helped me through all my confusion, extremely helpful. I appreciate all the help and that you have this service available to members.

FFCCU
Admin

Glad to help! Thanks for the Kudos, Linda!

Jason Cooper
Guest

I received LeeAnn as my helper again and I am so thankful for her. She is once again, quick, friendly and reassuring. She is great at what she does! Thank you LeeAnn!!

FFCCU
Admin

She definitely is! Thanks for the Kudos, Jason!

Edward
Guest

Kudos to Heather!! She helped me, via chat, with all of my questions and concerns! Thank you for such great customer service!

FFCCU
Admin

That’s great, Edward. Glad we could help! Thanks for the Kudos!

Melissa Beard
Guest

Karen was so helpful! I had no idea that I could make payments on my loan through the online banking. My husband and I have been using the chat feature to request the transfers for a few months now and she is the first one to tell us how to do it ourselves. Fantastic!

FFCCU
Admin

Glad we could help you out with this! Thanks for the Kudos!

Larontia McKinney
Guest

I had an amazing experience with LeeAnn. She was very helpful in resolving my problem and giving me the best solution. I appreciate the time the took out of her day to answer my questions and fulfill my needs.

FFCCU
Admin

Thanks for the Kudos, Larontia!

Seble Gaskins
Guest

Sumintra Singh was very helpful and professional! She knows her resources and it makes it easy to purchase a car on the loan approved process! I appreciate her patience taking her time & answering all the questions I had. I would like to thank you for her great service, she deserves to be recognized!
Sincerely
Seble Gaskins

FFCCU
Admin

That’s great that Sumintra could help you, Seble! Thanks for the Kudos!

Kenneth Rochester
Guest

Heather was a great help in closing my wife’s debit card due to fraudulent charges. I wish to thank her publicly for her assistance.

FFCCU
Admin

Awesome, thanks for the Kudos, Kenneth!

Rich Force
Guest

Just had an on-line chat with Karen regarding mis-posting of my loan payments. She was very courteous and helpful with coming up with a resolution to the problem.

Nice work Karen!

FFCCU
Admin

Glad that Karen could help you out! Thanks for the Kudos, Rich!

Julie Hughes
Guest

Patty at the Cuyahoga Heights location went above and beyond for me in order to get me my car title!! She made a bad situation good – cannot thank you enough!!

FFCCU
Admin

That’s great to hear, glad Patty could help you out! Thanks for the Kudos!

mike
Guest

Want to thank LeeAnn for helping me figure out how to get back into my account. Thank you so much LeeAnn!

FFCCU
Admin

Thanks for the Kudos, Mike!

Tiffany
Guest

Kudos to Pamela for helping me so much today and being patient with me. I had a very hard time resetting my password and she walked me through every step. Thank You!!

FFCCU
Admin

Thanks for the Kudos, Tiffany! We’re happy to help anytime.

Sherrie
Guest

Heather was great assisting me today! She really saved me a lot of time and handled my issue with no problems!

FFCCU
Admin

Glad Heather was able to help you out, Sherrie!

Christine
Guest

I would like to give Megan a huge shout out! She was so helpful and very nice. I called about a couple issues and she took care of everything and informed me of some other things you offer to help me in the long run. She gave some great ideas and advice also. Thanks so much to Megan!

FFCCU
Admin

Great work, Megan! Thanks for the Kudos, Christine. We’re glad to help!

Eileen Flynn
Guest

A huge thank you to Karen W. for amazing customer service. She was prompt at returning calls as well as getting the ball rolling for an emergency loan. I was so pleased with her I wish everything in life could be this easy and pleasant.

FFCCU
Admin

That’s great that Karen could help you out like that! Thanks for the Kudos, Eileen!

Kathy King
Guest

LeeAnn was extremely helpful.

FFCCU
Admin

Thanks for the Kudos!

Debra Harvey
Guest

LeeAnn was most helpful for me today. She was able to assist me with a couple of different requests and was very pleasant. I thank you guys for all the help and services.

FFCCU
Admin

Glad to help! Thanks for the Kudos, Debra!

Danielle
Guest

Karen was super helpful and answered all the questions I had at the moment about looking into consolidating some loans I have.

FFCCU
Admin

Hope we can help you further with this and save you some money! Thanks for the Kudos.

Mary Frantz
Guest

Thank you LeeAnn for your assistance today! I was able to access my online info after speaking with you!

FFCCU
Admin

Great to hear, Mary! Thanks for the Kudos.

Erin T
Guest

Just chatted with LeeAnn. Very helpful, thank you for answering all my questions!

FFCCU
Admin

Sure thing, glad we could help. Thanks for being a member, Erin!

Maura McKissic
Guest

I just worked with LeeAnn. She successfully helped me with my online banking. Thank you LeeAnn

FFCCU
Admin

Thanks for the Kudos, Maura! We appreciate it.

DeSean Oliver
Guest

I spoke with Karen and LeeAnn. Both were very helpful and quick to respond even though I was having power/internet issues. I’d like to thank them both.

FFCCU
Admin

Glad they could help you out, DeSean! Thanks for the Kudos.

brian
Guest

I spoke to LeeAnn today regarding Signature loans and Equity loans, she was very helpful!!

FFCCU
Admin

Glad we could help out!

Bernice
Guest

I was going to close my account today but because of Megan explaining the locations close to me and the perks. I decided not to close my account. Thanks Megan 🙂

FFCCU
Admin

We’re glad you stayed with us, Bernice!

Sandra T Crisan
Guest

Megan was superb!

FFCCU
Admin

Sure is! Thanks!

Jamee
Guest

Megan helped me out with everything I needed. Thank you for having her on you’re team.

FFCCU
Admin

Glad to hear she helped out! Thanks for the Kudos!

Denny
Guest

Megan was wonderful on the live chat today! She truly took interest in the issue I had an came up with a resolution. You have a valuable asset in Megan! Cherish her, or I will take her for my business!

FFCCU
Admin

We’re happy to have her!! Thanks for the Kudos, Denny.

Marina
Guest

Heather was really helpful and went the extra mile with my concern. I can’t thank her enough. 🙂

FFCCU
Admin

We’re here to help when you need it! Thanks for the Kudos, Marina!

GEORGETTE CLEAVES
Guest

Heather is always a pleasure to work with, as she is the most helpful, and understanding. You’re fortunate to have her on your team.

FFCCU
Admin

We’re happy to help when it’s needed! Thanks for the Kudos, Georgette!

Judy D\'Andrea
Guest

This was my first time on chat. The representative was very helpful. Will use this again.

FFCCU
Admin

It’s pretty useful and easy to use! Thanks for the Kudos!

Sarah Krzys
Guest

I was on the live chat today and Megan was great help! Such a great tool to have on the website when I am stuck at work and just have a quick question. Great service and fast!

FFCCU
Admin

Yes, live chat is great for some quick answers! Thanks for the Kudos, Sarah.

Erin Calvey
Guest

I was on the live chat today, and it was so quick and easy! The Agent I spoke with was Karen, and she was very helpful. Thank you! 🙂

FFCCU
Admin

Thanks Erin! We’re glad we could help you, thanks for the Kudos!

Anna
Guest

Ashley in Ridgeville is a delight. I enjoy doing business with her and FFCCU. Ashley you rock!

FFCCU
Admin

We’re happy to have you as a member, thanks Anna!

Mike
Guest

Awesome job Jennifer Stanfield! Out of state vehicle purchase from a private owner, Jennifer made it happen with a couple of phone calls and e-mails. Thank You!

FFCCU
Admin

That’s never easy to do, glad she could make it look that way! Thanks for the Kudos!

Cheryle Chambers
Guest

It was a pleasure working with Tonya Davis. Her customer skills were outstanding and awesome. Kudos to her!

FFCCU
Admin

Thanks for the Kudos, Cheryle!

Emily
Guest

Pamela was great! She was so helpful!

FFCCU
Admin

Thanks for the Kudos, glad we could help you!

Demi
Guest

Love everyone at the Wellington Branch! They all know me by my name and are so welcoming when I walk in or go through the drive-thru! So happy I have banked here for the last 2 years. Even going to Ohio State they helped point me in the direction of finding somewhere I can do shared branching at near school!

FFCCU
Admin

We are happy to have you as a member, Demi! Thanks for the Kudos!

Carol
Guest

Thanks so much to Karen for helping me change my PIN on my debit card! She was extremely helpful and efficient. Thanks again Karen!

FFCCU
Admin

Glad to hear Karen was able to help you! Thanks, Carol!

Brenda
Guest

I really appreciate LeeAnn. She helped me with a issue on my account. She even offered additional information about loans.

FFCCU
Admin

Awesome, thanks for the Kudos, Brenda!

Nancy McArthur
Guest

Thanks to Megan for helping me with my new debit card and PIN. Made my life a lot easier.

FFCCU
Admin

Glad to help! Great work, Megan. Thanks for the Kudos, Nancy!

Elizabeth
Guest

Kudos to Makita (B-view Hts. branch) I really miss seeing you 😉 You always took such awesome care of me & knew how I did my banking!!! I’m happy for you that you’re closer to home. Hope you’re having a great summer 😉

FFCCU
Admin

That’s awesome to hear, Elizabeth! We made sure Makita saw this message! Thanks!

Elizabeth
Guest

Thank you LeeAnn for the online chat & taking a hold off of my account.

Ralph Woody
Guest

I would like to give a big THANK YOU to Trisha D for all the help she has given me over the past few years. Always has time to help me !

FFCCU
Admin

Any time! Thanks for the Kudos!

Terrell
Guest

Thanks to LeeAnn for helping me out today. Just moved to the area and was stressing out about a few financial issues. She put my mind at ease.

FFCCU
Admin

Welcome to the area! If you need help with anything in the future, we’ll be here!

william jackson
Guest

Sumintra Singh of the North Ridgeville office gave my wife Karen & I superior customer service while we were getting a home equity loan. She was very easy to talk to and was very timely to get back to us with any questions we had or just keeping us informed how the process was going. Again, kudos for outstanding service and I look forward to doing business again with her and FFCCU. Thanks!

FFCCU
Admin

That’s awesome, we’re glad Sumintra was able to help you out! Thanks for the Kudos.

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