P2P Payments
Reach Out and Pay Someone
Now it’s easier to share costs with your friends and family, without cash or checks, and pay them instantly from afar. FFCCU accounts can be linked to P2P payment apps such as Venmo and Cash App so you can send and receive money from friends and family in whichever account you choose. If you’ve never used a P2P app, we’re here for you! Check out our FAQ for more info and how to get started.
FAQs about P2P Payment Apps
P2P, or peer-to-peer payment apps, are mobile applications for your smartphone that allow you to connect your debit card, checking account, or even your credit card, and then use that info to digitally transfer money from your account to one of your contacts.
If you have a PIN setup, which will depend on the app you are using, you’ll input the PIN at some point during the process for safety. The most common and widely used P2P apps are Venmo, PayPal and Cash App. P2P apps are available on Android and iPhone, which allows quick and easy exchange of money directly between individuals and FFCCU.
Most P2P services work with just about any financial institution. Venmo, Cash App and Paypal are all compatible with your FFCCU accounts. Many of our members choose to join the one that friends and family are already using.
- Download the Cash App app for iOS or Android and open the app on your device.
- Click sign-in and enter your email or phone number.
- Follow the instructions to verify your email or phone number. You will either receive a confirmation email or a text message with a code to confirm your registration.
- Add your bank. To do so, you will need to enter your name and debit card number.
- Choose a $Cashtag, which is your unique user name for Cash App and it can also be used to get paid by someone. A $Cashtag must include at least one letter and a maximum of 20 characters.
- Download the mobile apps: iOS & Android
- Open the Venmo app
- Choose your sign up method and create a secure password (between 8 and 32 characters long).
- Verify your phone number and email address. As soon as you sign up, a verification code will be sent to your phone number via text message.
- Enter the verification code from the text message when prompted in the Venmo app/website to verify your phone number.
- Add and verify your bank account. Venmo offers both and instant and manual verification. Take the time to verify your bank account before you transfer funds to avoid any complications.
Fees associated with P2P are typically optional and are based on the type of payment you’d like to connect or how fast you’d like to receive funds.
Venmo waives their standard 3% fee for sending money when the transaction is funded with a Venmo balance, a bank balance or a debit card. The 3% fee is NOT waived when users send money from a credit card. Instantaneous transfers, which allow you to see funds within 30 minutes, incur a 1% fee (with a minimum of 25 cents and a max of $10). If you don’t need access to the funds immediately, you can do the standard bank transfer for no fee and it will be completed in 1-3 business days.
Similarly, Cash App charges a 3 % fee if you use a credit card to send money, but making payments with a debit card or bank account is free. Cash App also charges a 1.5 percent fee if you request an instant transfer of funds to your linked debit card. If you request to transfer money to a bank account, the transfer is free — however, you must wait 1-3 business days for the transaction to process.
While all major P2P systems encrypt your financial information, they are not immune to hacking or scams. Venmo uses data encryption technology to protect users against unauthorized transactions while storing user information on servers in secure locations. Venmo also give users the option of setting up PIN codes for mobile applications.
However, there is no protection if you choose to send a payment through Venmo for a good or service. So it’s best not to make transactions with strangers through Venmo. It’s also a good idea not to leave much, if any balance in P2P apps. Funds that remain in an app and become compromised are not insured, so if your account is hacked, you have no way to recover that money.
You can also set up two-factor authentication to protect your account further. Additionally, a PIN that must be entered before the app can be opened is a great idea. These protections help you in case someone else gets their hands on your phone.
Safety tips when using Venmo, Cash App or other P2P applications:
- Set up a PIN or Touch ID.
- Change your account setting to “private.”
- Turn on notifications for every transaction
- Only use P2P services with people you know and trust
- Don’t store large balances in your P2P apps
KUDOS!
Anytime I have to call, I always end up speaking with the most friendly folks. They always help me and I feel like I’m truly being taken care of.
-Alexandra
Beth was great to work with! Super responsive. The entire process was so smooth and easy!
-Brooke G.
I did not have my loan information and needed to know how, when, and where to make a payment. I was completely frazzled but Megan S. was able to talk me through setting up my user account, payments,...
-Donna G.
I’d had a poor experience with a previous lender, but took a chance and reached out to FFCCU. I am so happy I went with them and got locked in on a rate I was flabbergasted by. I’m switchi...
-Brian W.
I’ve been with FFCCU for over 25 years and always have great experiences. Lisa Snell was no exception: whether online or meeting in person to close my auto loan, she’s fantastic!
-Julie Z.
I had the pleasure of working with Tiffany Zifcak as I was selling one of my cars being financed by FFCCU. She stayed on top of all the details and parties involved. Tiffany is terrific: likable, trus...
-John G.
I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.
-Percaker G.
Customer service is very understanding, and they make sure that your needs are met. I have been with the Firefighters Community Credit Union for over 40 years and I will remain a member.
-Teresa G.
Erica Irons went above and beyond for our home loan! In spite of storm damage causing our branch to close, she made our transaction smooth. I love FFCCU in Willoughby ❤️
-Mary Kay & Joe
Emily answered my text quickly (on a Saturday morning!) and helped me promptly with my request. I love the text feature at FFCCU!!
-Amanda J.
Faith Thomas is the absolute best! She made sure everything was perfectly done – even staying late! She even went above and beyond the next day by reaching out to me to confirm all was well. Faith wil...
Cayla V.
Shout out to Emily Soeder for professionalism and for going the extra mile. Emily helped me through a challenging issue with a fraud. It’s people like Emily we need in leadership roles to not only tra...


