Phone Banking
Call 866.731.5971 to access your account
Get Started
- Enter your FFCCU Account Number
- Wait for the prompt, then enter your access code
(you should have received an access code when you opened your account. If you need this reset, please contact us). - To end the call at any time, press *
Features
- Voice Recognition option (press 8* to switch to Voice Recognition)
- Stop payment option
- Dividend and interest info
- Routing #241075726
- Loans: Past due amounts and payment information
- Funds transfer or payment
- Option to schedule future and recurring transfers and loan payments
- Account history with credit card information available
KUDOS!
Wow!!! You give me the best customer service!!! I’m an 8-year Member and can say my Credit Union performs like nothing else. They take such a personal interest in all my issues, great and small.
-David W.
Melissa G. is the BESSSSSSSSTTTTTTT!! She helped me beyond the call of duty AND was super pleasant about it. My experiences at FFCCU are always good, and Melissa is great!!
-William M.
Jashira got me all set up with opening a new account and linking it to the old one – all over live chat. Super knowledgeable and took less than 10 minutes! Thanks so much for your help!
-Michele
FFCCU made wrapping up my new car loan as easy as anyone could ever hope! What more can you ask for?! Thanks, Firefighters Community Credit Union, always!
-Dawn B.
I needed a new vehicle loan, and FFCCU beat other interest rates so dramatically it was a no “brainer.” I was so happy with the service I am switching all of my checking and savings over. Kudos...
-Amy B.
Every one of my questions about the Ignite checking account were answered! This credit union is one of my favorites; there is such a calming environment when you enter. Staff is so helpful!!
-Jacob O.
I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!
-David H.
Shared branching lets me, as a member of an out-of-town credit union, access FFCCU’s services. I have never had a bad experience working with FFCCU and appreciate that they have helped me make large d...
-Paul P.
I’d like to give Kudos to Sue Whitt!! She always made herself available to answer phone calls, was prompt in providing documents in a way convenient to my work schedule, and found an expedited resolut...
-Frank D.
I called about a car loan for my daughter, who is a student, and Sumintra helped determine the best option. I have been a member for 25+ years, and always get great answers and help with our financial...
Sandy
Emily answered my text quickly (on a Saturday morning!) and helped me promptly with my request. I love the text feature at FFCCU!!
Amanda J.
Jashira was very nice and courteous! She resolved my issue immediately and asked if she could assist me further. I appreciated the great service and the desire to do more in addressing my concerns!