Phone Banking

Call 866.731.5971 to access your account

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  • Enter your FFCCU Account Number
  • Wait for the prompt, then enter your access code
    (you should have received an access code when you opened your account. If you need this reset, please contact us).
  • To end the call at any time, press *

Features

  • Voice Recognition option (press 8* to switch to Voice Recognition)
  • Stop payment option
  • Dividend and interest info
  • Routing #241075726
  • Loans: Past due amounts and payment information
  • Funds transfer or payment
  • Option to schedule future and recurring transfers and loan payments
  • Account history with credit card information available

KUDOS!

Fortunately, we found out about the mortgage program at FFCCU. We had originally applied for a loan through a bank, but they were not interested in helping us. FFCCU put through our loan in a timely m...

-John B.

Beth and Kathy were excellent to work with. They answered every question I had and every phone call I made. I loved those two.

-Alan S.

The loan process was quick and easy. One of the FFCCU teammates told me about loan options when I was at the branch – by the time I was home 10 minutes later – they had already checked in.

-John S.

I would like to thank Meghan T., for taking her time with a loan we needed. We were nervous about coming in, but she was very thorough and helpful. Words can’t express how appreciated we felt!

-Alice & James D.

I did not have my loan information and needed to know how, when, and where to make a payment. I was completely frazzled but Megan S. was able to talk me through setting up my user account,  payments,...

Donna G.

Clicked the “Live Chat” button, asked my question, got my answer literally within a minute. THIS is what support from a banking institution should be like. Thanks so much for your help!

-Ryan M.

Jovan, Bev, Jenny, and the other personnel at the Wellington branch are absolutely Rock Stars. They have always been so helpful, they are the greatest 😊

Sue S.

I work with banks and credit unions on a daily basis, and FFCCU goes above and beyond to help its members. Thank you all for making the process easy to understand and treating me like a person.

-Jennifer

Wow!!! You give me the best customer service!!! I’m an 8-year Member and can say my Credit Union performs like nothing else. They take such a personal interest in all my issues, great and small.

-David W.

Beth was great to work with! Super responsive. The entire process was so smooth and easy!

-Brooke G.

Jenny and Victoria from the Wellington branch were super helpful with getting things going for me, and gave me peace of mind. So grateful for their help!

-Austin L.

Our Financial Service Rep spoke with the travel agency directly to ensure payment for our dream vacation made the deadline. The process reaffirmed that FFCCU is the best credit union for us!

-The Freeborns

More Kudos!