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Phone Banking
Call 866.731.5971 to access your account
Get Started
- Enter your FFCCU Account Number
- Wait for the prompt, then enter your access code
(you should have received an access code when you opened your account. If you need this reset, please contact us). - To end the call at any time, press *
Features
- Voice Recognition option (press 8* to switch to Voice Recognition)
- Stop payment option
- Dividend and interest info
- Routing #241075726
- Loans: Past due amounts and payment information
- Funds transfer or payment
- Option to schedule future and recurring transfers and loan payments
- Account history with credit card information available
KUDOS!
Once again, great service here! My membership goes back almost 40 years with Firefighters Community Credit Union. Never a disappointment.
-Dave
Thanks to LeeAnn for walking me through a fraud case on our debit cards. She is a perfect example of the fine member experience at FFCCU – always so helpful. Folks like her make me glad I’m a me...
-Chris S.
Customer service is very understanding, and they make sure that your needs are met. I have been with the Firefighters Community Credit Union for over 40 years and I will remain a member.
-Teresa G.
MARGARET GILBRIDE went way above and beyond to help me with a bill pay issue. I would like to acknowledge her with a great big THANK YOU!
-Lori C.
I’d had a poor experience with a previous lender, but took a chance and reached out to FFCCU. I am so happy I went with them and got locked in on a rate I was flabbergasted by. I’m switchi...
-Brian W.
I work with banks and credit unions on a daily basis, and FFCCU goes above and beyond to help its members. Thank you all for making the process easy to understand and treating me like a person.
-Jennifer
Emily answered my text quickly (on a Saturday morning!) and helped me promptly with my request. I love the text feature at FFCCU!!
-Amanda J.
Tiffany Zifcak worked with me on my recent home equity loan and did an amazing job. She made the process quick and easy for me. Will be using FFCCU for more of my financial needs in the future.
-Mike K.
Shared branching lets me, as a member of an out-of-town credit union, access FFCCU’s services. I have never had a bad experience working with FFCCU and appreciate that they have helped me make large d...
-Paul P.
Big kudos to the West Side CLE branch. I secured my new car loan with a rate better than what the dealer was offering. FFCCU has always been my go-to for car loans for this very reason!
-Bridget E.
I would like to thank Meghan T., for taking her time with a loan we needed. We were nervous about coming in, but she was very thorough and helpful. Words can’t express how appreciated we felt!
-Alice & James D.
I’ve been with FFCCU for over 25 years and always have great experiences. Lisa Snell was no exception: whether online or meeting in person to close my auto loan, she’s fantastic!