Phone Banking

Call 866.731.5971 to access your account

Need Help? Contact Us

Get Started

  • Enter your FFCCU Account Number
  • Wait for the prompt, then enter your access code
    (you should have received an access code when you opened your account. If you need this reset, please contact us).
  • To end the call at any time, press *

Features

  • Voice Recognition option (press 8* to switch to Voice Recognition)
  • Stop payment option
  • Dividend and interest info
  • Routing #241075726
  • Loans: Past due amounts and payment information
  • Funds transfer or payment
  • Option to schedule future and recurring transfers and loan payments
  • Account history with credit card information available

KUDOS!

Thanks to Sumintra Singh! She’s professional, detail-oriented, treats everyone with respect – and can laugh at puns! We’ve done extended business with FFCCU because I love working wi...

-Stephanie B.

Had a great experience chatting with Jonathan. He was able to help me with my issue quickly, and being able to online chat instead of trying to call was much easier on me, which I appreciate!

-Erin Y.

Jashira was very nice and courteous! She resolved my issue immediately and asked if she could assist me further. I appreciated the great service and the desire to do more in addressing my concerns!

-Cynthia O.

I would like to say a special thanks to Joy for taking the time to help me open up an FFCCU savings and checking account. She was very patient, and polite, and, most of all, helpful.

-Tracy M. H.

Christopher made wrapping up my new car loan easy as anyone can ever hope for! What more can you ask for! Great addition to the team!!! Thanks, Firefighters Community Credit Union, always!

-Dawn B.

A big thank you to Karen B…. you went over and above my expectations to resolve my issue. Thank you for listening to my situation and being an advocate to further protect my accounts!

-Michele K.

Melissa G. & Abby F. are the BESSSSSSSSTTTTTTT!! They helped me beyond the call of duty AND were super pleasant about it. My experiences at FFCCU are good, and these two are great!!

-William M.

Wow!!! You give me the best customer service!!! I’m an 8-year Member and can say my Credit Union performs like nothing else. They take such a personal interest in all my issues, great and small.

-David W.

Thanks to Karen for helping me via Live Chat. She noticed I wasn’t using my account to my advantage and offered me a suggestion to do so. You rock! Appreciate the chat feature and have used it often.

-Gigi

Randa went above and beyond to help my 16-year-old get onto her mobile app. She was so helpful and kind. She is definitely #peoplehelpingpeople and #CUDifference!

-Donna P.

Thank you to Tonja, who was very professional, organized, and helpful in processing a refinance. The entire team has been the best experience in service out there.

-Dan F.

Clicked the “Live Chat” button, asked my question, got my answer literally within a minute. THIS is what support from a banking institution should be like. Thanks so much for your help!

-Ryan M.

More Kudos!