SMS Terms & Conditions

What we do with your mobile number

Privacy: Firefighters Community Credit Union does not share or use your mobile number for any other purpose, other than as stated in our Privacy Policy.

Fees: Firefighters Community Credit Union does not charge users fees to receive text messages. However, Message and Data Rates May Apply. Your mobile carrier may put these charges on your mobile bill or may deduct them from your prepaid account.

Frequency: Maximum of 4 messages per month.

Opt-In: By opting in to Firefighters Community Credit Union text program, you agree to receive text messages from Firefighters Community Credit Union.

How to opt out

Opt-Out: To opt-out (discontinue receiving messages), reply “STOP” from your mobile device or call us at 800.621.4644. You will not receive any additional messages unless you opt-in again.

Help: To get help, text “HELP” or send us an email or call us at 800.621.4644.

Wireless Operator Reachlist: Alltel®, Associated Carrier Group (ACG), AT&T®, Boost Mobile®, Cincinnati Bell®, Cricket®, Google Voice, MetroPCS®, Nextel®, Rural Carrier Group, Sprint®, Tier 2/3 Carrier Group, T-Mobile®, U.S. Cellular®, Verizon Wireless®, Virgin Mobile USA. T-Mobile is not liable for delayed or undelivered messages.

Warranty: Firefighters Community Credit Union is not liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator to your mobile device.

Privacy Policy

Privacy Policy: Firefighters Community Credit Union respects your privacy. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any legal, regulatory or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide an organization the information in connection with the service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the service and pursue any appropriate legal remedies. Please view our full Privacy Policy here.

Privacy, Security and Disclosure

For more information on our privacy, security and disclosure click here.