Loan Payment Center

Pay your FFCCU loan payments from another financial institution

We have several easy ways for you to make your loan payments, whether from your FFCCU account or an account at another financial institution! To make payments from your FFCCU account, simply sign into Online Banking and manage payments under the Transfer tab. To make a payment from another financial institution visit our loan payment center.

The Loan Payment Center is a convenient option when you don’t have an FFCCU deposit account. Through our loan payment center, you can automatically pull funds from a checking or savings account at another financial institution or pay with a debit card*.

Please note, the loan payment center is only for regularly scheduled payments. If you would like to make a principal only payment please call or text us at 216.621.4644.

Loans From An Outside Account

Make a one-time payment or set up recurring electronic payments from another financial institution using our ACH loan payment portal.

For instructions on making a one-time auto loan payment, view our tutorial video.

Make a Payment

Primary Mortgage From An Outside Account

Make a one-time payment or set up recurring electronic payments from another financial institution using our ACH mortgage payment portal.

Make a Payment

Loans With A Debit Card

Make a quick, one-time loan payment from your debit card from our debit card loan payment portal. Please note, a $4.95 convenience fee will be added.

Make a Payment

Primary Mortgage With A Debit Card

Make a quick, one-time loan payment from your debit card from our debit card mortgage payment portal. Please note, a $4.95 convenience fee will be added.

Make a Payment

*Debit card transactions are subject to a $4.95 convenience fee. Teammate assisted ACH transactions (via phone or in person) are subject to a $4.95 convenience fee. Teammate assisted debit card transactions are subject to a $9.95 convenience fee.

KUDOS!

Berto was awesome. I joined up today as a brand new member, and he helped in every possible way to make the process smooth and complete. Thanks, Berto!

-Karen

Jenny and Victoria from the Wellington branch were super helpful with getting things going for me, and gave me peace of mind. So grateful for their help!

-Austin L.

Shout out to Emily Soeder for professionalism and for going the extra mile. Emily helped me through a challenging issue with a fraud. It’s people like Emily we need in leadership roles to not only tra...

Miriam

The live chat team always does an outstanding job handling my frequent use of online messaging. I’m hearing impaired and prefer messaging to phone calls. They handle all my issues quickly and thorough...

-Denny J.

I’d had a poor experience with a previous lender, but took a chance and reached out to FFCCU. I am so happy I went with them and got locked in on a rate I was flabbergasted by. I’m switchi...

-Brian W.

I did not have my loan information and needed to know how, when, and where to make a payment. I was completely frazzled but Megan S. was able to talk me through setting up my user account,  payments,...

-Donna G.

I feel good using a credit union instead of a regular bank. Having the interactions with FFCCU teammates has been a gamechanger. It’s completely changed the way I see myself interacting with my financ...

William W.

KUDOS to Laura Z. Thank you for all your time and help. All my issues were resolved. You are greatly appreciated!

-Donna H.

Emily answered my text quickly (on a Saturday morning!) and helped me promptly with my request. I love the text feature at FFCCU!!

-Amanda J.

Customer service is very understanding, and they make sure that your needs are met. I have been with the Firefighters Community Credit Union for over 40 years and I will remain a member.

-Teresa G.

Clicked the “Live Chat” button, asked my question, got my answer literally within a minute. THIS is what support from a banking institution should be like. Thanks so much for your help!

-Ryan M.

Lisa Snell makes every customer feel heard, valued, and appreciated, turning every interaction into a positive experience. Thank you very much Lisa at the Emerald branch location!!

-Gissela S.

More Kudos!