

ATM and Debit Cards
Giving You The Power of Convenience
Our VISA Debit and ATM Cards let you access your money safely and securely when you need it. Visa® Debit Cards are linked to a checking account and allow you to make purchases anywhere Visa® is accepted: in stores, online, even over the phone. And, you can access your account at over 36,000 surcharge-free ATMs nationwide to deposit or withdraw money.
VISA® Debit Cards
With a Visa® Debit Card from FFCCU, you no longer need to worry about having enough cash on hand. Our debit cards include an EMV Chip and contactless technology, adding extra ease and security to your account! You can now use your Visa® Debit Card on contactless-enabled terminals.
- To activate Visa® Debit Card and/or set your PIN: 800-290-7893
- To report your Visa® debit card lost or stolen: 888-297-3416
- For after hours card assistance: 800-547-1827
ATM Cards
ATM-only cards are available to members that just have a savings account. They allow withdrawals from your savings account at over 30,000 surcharge-free ATMs, and allow deposits at over 7,500 surcharge-free ATMs nationwide using a personalized PIN*. Interested in being able to make purchases with a card? Consider upgrading to a Visa® Debit Card!
You can search for the location nearest you using our search tool and with our FREE Mobile App! If you are traveling outside the United States, please use the Co-Op Shared Branch and ATM locator for assistance.
KUDOS!
I did not have my loan information and needed to know how, when, and where to make a payment. I was completely frazzled but Megan S. was able to talk me through setting up my user account, payments,...
-Donna G.
I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!
-David H.
Just joined the FFCCU when I refinanced my car loan. I couldn’t be happier with the service Jenny Stanfield and Ginny Hainen provided! I did almost everything online. Easy, convenient, and they saved...
-Maria K.
We want to give a shout out to Margaret from the Emerald Branch, she was excellent in helping us with our accounts. She made it easy to understand and to do. She even came in on her day off to help us...
-John D.
I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.
-Percaker G.
Fortunately, we found out about the mortgage program at FFCCU. We had originally applied for a loan through a bank, but they were not interested in helping us. FFCCU put through our loan in a timely m...
-John B.
Berto was awesome. I joined up today as a brand new member, and he helped in every possible way to make the process smooth and complete. Thanks, Berto!
-Karen
The live chat team always does an outstanding job handling my frequent use of online messaging. I’m hearing impaired and prefer messaging to phone calls. They handle all my issues quickly and thorough...
-Denny J.
Beth was great to work with! Super responsive. The entire process was so smooth and easy!
-Brooke G.
I would like to thank Meghan T., for taking her time with a loan we needed. We were nervous about coming in, but she was very thorough and helpful. Words can’t express how appreciated we felt!
-Alice & James D.
Clicked the “Live Chat” button, asked my question, got my answer literally within a minute. THIS is what support from a banking institution should be like. Thanks so much for your help!
-Ryan M.
Whenever I have questions and start a chat I always receive a quick response with all my questions thoroughly answered. Just wanted to say THANK YOU!
-Jerry T.
Talk to us today to order an ATM or debit card
Call or text 216.621.4644 or fill out the form below to get started and we’ll contact you to process your request.
*Based on member eligibility. Please contact a teammate for more information. Surcharge-free ATM options as of 1/2025. Deposit ability is at the discretion of the ATM owner. To report a lost or stolen ATM/Debit Card, please call 888-297-3416 as soon as possible.
Debit Card FAQ
ATM withdrawals are subject to 2 different fees – a transaction fee charged by FFCCU, and a surcharge from the ATM servicer. ATMs in one of our surcharge-free networks will not apply this servicer charge.
You can use the ATM locator tool available on our website or in our mobile app to find surcharge-free ATMs near you.
If you believe you were charged a surcharge fee in error at a surcharge-free ATM, please contact us at 216.621.4644 or message us in the mobile banking app.
Our partnership with the CO-OP, Alliance One, Culiance, and MoneyPass networks ensures you will still have access to over 30,000 surcharge-free ATMs nationwide.
Our team is here to help! Call or text us at 216.621.4644, visit a branch, or use our mobile app or website for support.