Login to Online Banking
ABA/Routing Number: 241075726
Forget Your Password?
Visit Online Banking, enter your username, and click the “Forgot Password” link to reset it. If you are still having issues, please call us at 216.621.4644 to reset it. Need help registering for digital banking? Watch our tutorial video.
Online Banking
Bank from the comfort of your own home
Members can securely access their accounts 24 hours a day, 7 days a week via Online Banking. This FREE, robust service provides a customized banking experience. Here are just a few features you’ll enjoy:
- Transfer funds
- Free bill pay and Person-to-Person (P2P) payment services
- Custom Alerts
- E-Statements and eTax Documents
- Nickname your accounts
- Obtain loan payoff quotes
- Open new sub-accounts
- Place a “stop payment” on checks
- A Personalized “dashboard”, select what information is displayed upon logging in
- Change email, mailing address, and phone number
- Visa Credit Card account information
E-Alerts
Managing your money with e-alerts has never been easier. Receive personalized e-alerts via email, text, or both. You choose to be alerted as much or as little as you’d like about what’s most important to you. Know the minute a check clears, a withdrawal is made, or use e-alerts as a reminder for upcoming payments. These alerts are so customizable that you can even use e-Alerts to notify you of birthdays, anniversaries, and other personally important dates.
To Activate E-Alerts
To add e-Alerts, log in to Online Banking. Select “Alert preferences.” You can change or add alerts to your various accounts.
Most Popular e-Alerts:
- Stopped Payment
- Debit Card (pre-authorization)
- Certificate Maturity
- Ability to create custom alerts (of any kind, such as someone’s birthday)
- Balance Alerts: Daily Balance, Minimum/Maximum balance (Allows for multiple thresholds to be setup)
- Check Cleared
- Withdrawals
- Deposits
Have a Loan with us? These e-Alerts are super handy!
- Payment Due (Allows for multiple alerts to be set up for varying days prior to payment being due)
- Balance Change
- Late Payment Notification
- Interest Rate Change
Account Management:
- Online Banking Password Changed Alert
Email/Name/Address/Phone Number Changed
Pay bills online, or even pay a person through online banking
Safely and securely pay bills online through Online Banking (select “Pay a bill”). You can set up one-time payments (e.g., a tree stump removal service) or schedule recurring bill payments (e.g., rent or mortgage payment). You can even elect to be reminded about upcoming payments and bills too. It only takes a few minutes to set up, but it’s well worth the time and money it will save you later!
Looking to pay a person? You can do that too (select, “Pay a person”)! Split the bill, pay the sitter, or schedule a recurring payment to a family member. All this and more is possible through online bill pay! Plus, there are no hidden fees to use this service, unlike some other apps.
Bill Pay Customer Service Number: 855.266.8280 (this number does not reach FFCCU)
Note: To Access our Bill Pay, you’ll need to register for an Online Banking Account. Please call us at 216.621.4644 for a Username and Password.
KUDOS!
Whenever I have questions and start a chat I always receive a quick response with all my questions thoroughly answered. Just wanted to say THANK YOU!
-Jerry T.
Shout out to Emily Soeder for professionalism and for going the extra mile. Emily helped me through a challenging issue with a fraud. It’s people like Emily we need in leadership roles to not only tra...
Miriam
The FFCCU team went above and beyond to help my 16-year-old get onto her mobile app. They were very helpful and kind. Definitely #peoplehelpingpeople and #CUDifference!
-Donna P.
Emily answered my text quickly (on a Saturday morning!) and helped me promptly with my request. I love the text feature at FFCCU!!
-Amanda J.
I was connected to this credit union through my employer back in 1989. I don’t know where to begin on how life changing my membership has been. The entire staff is wonderful regardless of branch...
-Drew M.
Big kudos to the West Side CLE branch. I secured my new car loan with a rate better than what the dealer was offering. FFCCU has always been my go-to for car loans for this very reason!
-Bridget E.
Wow!!! You give me the best customer service!!! I’m an 8-year Member and can say my Credit Union performs like nothing else. They take such a personal interest in all my issues, great and small.
-David W.
We want to give a shout out to Margaret from the Emerald Branch, she was excellent in helping us with our accounts. She made it easy to understand and to do. She even came in on her day off to help us...
-John D.
Thanks to Brian Velioniskis, our financial goals are back on track. He explained the options for setting up our home equity loan very clearly and made the process easy.
-Jeff C.
Beth Meyer is priceless. I can’t imagine things going any smoother. She stayed in touch at every step and moved everything along with ease.
-Ryan R.
I feel good using a credit union instead of a regular bank. Having the interactions with FFCCU teammates has been a gamechanger. It’s completely changed the way I see myself interacting with my financ...
William W.
I love FFCCU! All of the convenience of a big bank with more personalized service. Friendly and helpful staff. A great financial partner! And I love how the credit union is member owned.