SHIELD YOUR WHEELS
I cannot thank Tilisha Champ at the Willoughby branch enough for going above and beyond to get my auto loan approved. She was a pleasure to work with her. Words can’t express how appreciative I am. I...
I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!
Wow!!! You give me the best customer service!!! I’m an 8-year Member and can say my Credit Union performs like nothing else. They take such a personal interest in all my issues, great and small.
Thanks to Sumintra! She’s professional, detail-oriented, treats everyone with respect – and can laugh at puns! We’ve done extended business with FFCCU because I love working with her...
Thanks to Karen for helping me via Live Chat. She noticed I wasn’t using my account to my advantage and offered me a suggestion to do so. You rock! Appreciate the chat feature and have used it often.
Jashira was very nice and courteous! She resolved my issue immediately and asked if she could assist me further. I appreciated the great service and the desire to do more in addressing my concerns!
Every one of my questions about the Ignite checking account were answered! This credit union is one of my favorites; there is such a calming environment when you enter. Staff is so helpful!!
Thank you to Tonja, who was very professional, organized, and helpful in processing a refinance. The entire team has been the best experience in service out there.
I needed a new vehicle loan, and FFCCU beat other interest rates so dramatically it was a no “brainer.” I was so happy with the service I am switching all of my checking and savings over. Kudos...
Jashira got me all set up with opening a new account and linking it to the old one – all over live chat. Super knowledgeable and took less than 10 minutes! Thanks so much for your help!
Melissa G. is the BESSSSSSSSTTTTTTT!! She helped me beyond the call of duty AND was super pleasant about it. My experiences at FFCCU are always good, and Melissa is great!!
Our Financial Service Rep spoke with the travel agency directly to ensure payment for our dream vacation made the deadline. The process reaffirmed that FFCCU is the best credit union for us!
Guaranteed Asset Protection with Auto Advantage
Should your vehicle be claimed as a total loss, or is stolen, Guaranteed Asset Protection (aka GAP) covers the “gap”, or the difference between what your vehicle is worth and what is still owed on the loan. Our GAP coverage also includes $1,000 towards a replacement vehicle when you finance your next car through us. Another added benefit included with GAP is Auto Deductible Reimbursement (ADR). This pays up to $500 per loss when a claim is filed and paid by your primary insurance company.
*ADR is not available, but all of the other GAP features apply.
Mechanical Breakdown Insurance (MBI)
Did you know that 80% of people aren’t budgeting for car repairs? If your vehicle experiences a sudden breakdown, you’ll be wishing you had saved up some money, especially if your car is out of warranty. Don’t wish, make a plan and opt for MBI through Route 66.
This extended warranty offers repairs and service coverage that is comparable, if not better, than the original car warranty. It can be added to your loan payment or purchased separately.
Affordable coverage with inclusive benefits:
- $0 deductible on all plans
- 30-day money-back guarantee
- Total loss refund
- 24/7 roadside assistance: Towing, Lock-out service, Jump-starting service, Fuel delivery
- Rental Car Allowance
- Battery coverage (up to $65)
- The warranty follows the car: whether you lend your car or sell it, the warranty is in their hands
We strongly encourage our members to take advantage of this service that provides peace of mind and safe travels.
To add any of our LoanShield products, talk with a teammate when you open your loan!
*Qualifications may vary. Please contact FFCCU for details. These protections are not available on Mortgages. Our Home Equity Line of Credit and Home Equity Loans have their own Loan Protection plan, called HE Debt Protect.