SHIELD YOUR WHEELS
Life isn’t always predictable, which is why we offer LoanSHIELD. Designed to shield you from the unexpected preventing financial hardships and unnecessary stress, these products ensure you and your vehicle are protected.
KUDOS!
I had the pleasure of working with Tiffany Zifcak as I was selling one of my cars being financed by FFCCU. She stayed on top of all the details and parties involved. Tiffany is terrific: likable, trus...
-John G.
I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!
-David H.
I feel good using a credit union instead of a regular bank. Having the interactions with FFCCU teammates has been a gamechanger. It’s completely changed the way I see myself interacting with my financ...
William W.
The FFCCU team went above and beyond to help my 16-year-old get onto her mobile app. They were very helpful and kind. Definitely #peoplehelpingpeople and #CUDifference!
-Donna P.
I did not have my loan information and needed to know how, when, and where to make a payment. I was completely frazzled but Megan S. was able to talk me through setting up my user account, payments,...
-Donna G.
Anytime I have to call, I always end up speaking with the most friendly folks. They always help me and I feel like I’m truly being taken care of.
-Alexandra
Our family has benefited from over 30 years of outstanding service with Firefighters Community Credit Union. Thanks for the prompt response to my online live chat question.
-Jeffery K.
I love FFCCU! All of the convenience of a big bank with more personalized service. Friendly and helpful staff. A great financial partner! And I love how the credit union is member owned.
-Rachel
Clicked the “Live Chat” button, asked my question, got my answer literally within a minute. THIS is what support from a banking institution should be like. Thanks so much for your help!
-Ryan M.
Wow!!! You give me the best customer service!!! I’m an 8-year Member and can say my Credit Union performs like nothing else. They take such a personal interest in all my issues, great and small.
-David W.
Big kudos to the West Side CLE branch. I secured my new car loan with a rate better than what the dealer was offering. FFCCU has always been my go-to for car loans for this very reason!
-Bridget E.
KUDOS to Laura Z. Thank you for all your time and help. All my issues were resolved. You are greatly appreciated!
-Donna H.
Guaranteed Asset Protection with Auto Advantage
Should your vehicle be claimed as a total loss, or is stolen, Guaranteed Asset Protection (aka GAP) covers the “gap”, or the difference between what your vehicle is worth and what is still owed on the loan. Our GAP coverage also includes $1,000 towards a replacement vehicle when you finance your next car through us. Another added benefit included with GAP is Auto Deductible Reimbursement (ADR). This pays up to $500 per loss when a claim is filed and paid by your primary insurance company.
*ADR is not available, but all of the other GAP features apply.
Mechanical Breakdown Insurance (MBI)
Did you know that 80% of people aren’t budgeting for car repairs? If your vehicle experiences a sudden breakdown, you’ll be wishing you had saved up some money, especially if your car is out of warranty. Don’t wish, make a plan and opt for MBI through Route 66.
This extended warranty offers repairs and service coverage that is comparable, if not better, than the original car warranty. It can be added to your loan payment or purchased separately.
Affordable coverage with inclusive benefits:
- $0 deductible on all plans
- 30-day money-back guarantee
- Transferable
- Total loss refund
- 24/7 roadside assistance: Towing, Lock-out service, Jump-starting service, Fuel delivery
- Rental Car Allowance
- Battery coverage (up to $65)
- The warranty follows the car: whether you lend your car or sell it, the warranty is in their hands
We strongly encourage our members to take advantage of this service that provides peace of mind and safe travels.
To add any of our LoanShield products, talk with a teammate when you open your loan!
*Qualifications may vary. Please contact FFCCU for details. These protections are not available on Mortgages. Our Home Equity Line of Credit and Home Equity Loans have their own Loan Protection plan, called HE Debt Protect.