SHIELD YOUR WHEELS
Life isn’t always predictable, which is why we offer LoanSHIELD. Designed to shield you from the unexpected preventing financial hardships and unnecessary stress, these products ensure you and your vehicle are protected.
KUDOS!
Jashira was very nice and courteous! She resolved my issue immediately and asked if she could assist me further. I appreciated the great service and the desire to do more in addressing my concerns!
-Cynthia O.
I called about a car loan for my daughter, who is a student, and Sumintra helped determine the best option. I have been a member for 25+ years, and always get great answers and help with our financial...
Sandy
I’ve been a long-time member but have never used the chat feature until today. Karen B was so nice and helpful- answered all my questions and was very personable. I’ve always received great service at...
-Erin S.
The entire team answering the electronic messages is outstanding. I’m hearing impaired and have trouble with voice calls. Jashira, LeeAnn, Jessica, and Karen have been wonderful in helping me through...
-Denny J.
Our Financial Service Rep spoke with the travel agency directly to ensure payment for our dream vacation made the deadline. The process reaffirmed that FFCCU is the best credit union for us!
-The Freeborns
Thank you to Tonja, who was very professional, organized, and helpful in processing a refinance. The entire team has been the best experience in service out there.
-Dan F.
Jashira got me all set up with opening a new account and linking it to the old one – all over live chat. Super knowledgeable and took less than 10 minutes! Thanks so much for your help!
-Michele
I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!
-David H.
Margaret at the West Side branch was great. We had a good time finishing up my new motorcycle loan. I appreciate her reminding me to make sure I adjust my direct deposit for the new loan.
-John & Cindi
Emily answered my text quickly (on a Saturday morning!) and helped me promptly with my request. I love the text feature at FFCCU!!
Amanda J.
Once again, great service here! My membership goes back almost 40 years with Firefighters Community Credit Union. Never a disappointment.
-Dave
I would like to thank Meghan T., for taking her time with a loan we needed. We were nervous about coming in, but she was very thorough and helpful. Words can’t express how appreciated we felt!
-Alice & James D.
Guaranteed Asset Protection with Auto Advantage
Should your vehicle be claimed as a total loss, or is stolen, Guaranteed Asset Protection (aka GAP) covers the “gap”, or the difference between what your vehicle is worth and what is still owed on the loan. Our GAP coverage also includes $1,000 towards a replacement vehicle when you finance your next car through us. Another added benefit included with GAP is Auto Deductible Reimbursement (ADR). This pays up to $500 per loss when a claim is filed and paid by your primary insurance company.
*ADR is not available, but all of the other GAP features apply.
Mechanical Breakdown Insurance (MBI)
Did you know that 80% of people aren’t budgeting for car repairs? If your vehicle experiences a sudden breakdown, you’ll be wishing you had saved up some money, especially if your car is out of warranty. Don’t wish, make a plan and opt for MBI through Route 66.
This extended warranty offers repairs and service coverage that is comparable, if not better, than the original car warranty. It can be added to your loan payment or purchased separately.
Affordable coverage with inclusive benefits:
- $0 deductible on all plans
- 30-day money-back guarantee
- Transferable
- Total loss refund
- 24/7 roadside assistance: Towing, Lock-out service, Jump-starting service, Fuel delivery
- Rental Car Allowance
- Battery coverage (up to $65)
- The warranty follows the car: whether you lend your car or sell it, the warranty is in their hands
We strongly encourage our members to take advantage of this service that provides peace of mind and safe travels.
To add any of our LoanShield products, talk with a teammate when you open your loan!
*Qualifications may vary. Please contact FFCCU for details. These protections are not available on Mortgages. Our Home Equity Line of Credit and Home Equity Loans have their own Loan Protection plan, called HE Debt Protect.