Member Testimonials & Reviews
Kudos to all of us! Together, our members and teammates are making a REAL difference!
Serving our members, it’s our sole purpose. Providing stellar service and products is what’s kept us in business since 1936. Together, we are real people, living the credit union philosophy of #PeopleHelpingPeople. Every day, we are grateful for the chance to showcase the #CUDifference.
Share how you’ve experienced that difference. Give kudos to FFCCU or a teammate here!
I had the pleasure of working with Lisa Snell. She was great. Good communication, super friendly and helpful through the process! Thank you!!
Much thanks to Tiffany Zifcak for being an awesome representative! She answered all my questions and was very prompt in responding to my emails!
Jashira did great work solving my problem and answering my questions Thank You, Jashira.
LeeAnn explained the interest on a certificate of deposit perfectly via chat. Thank you again!
I had the pleasure of working with Tiffany Zifcak as I was selling one of my cars being financed by FFCCU. There were several tricky circumstances and Tiffany was awesome. She stayed on top of all entities involved, guided everyone through the transaction, it resulted in best scenario – all parties were very happy! You have a terrific employee in Tiffany. She’s likable, she is trustworthy, and she is smart.
I give Kudos to the entire awesome credit union staff – especially to Karen , LeeAnn, Jashira , and Beverly. Excellent service! I am so glad to be a member.
Jashira is great. Answered my question right away.
LeeAnn was awesome!
Thank you for all your help. Karen was amazing.
Much kudos deserved and THANK YOU your assistance is greatly appreciated once again!
The entire team answering the electronic messages is outstanding. I’m hearing impaired and have trouble dealing with issues on a voice call. Jashira, LeeAnn, Jessica, and Karen have all helped me with quick and accurate answers. These ladies have been wonderful in helping me through any issues I run into.
LeeAnn is fabulous. She is so patient and gracious !!!! She took care of my issue and went beyond the normal. I’ve communicated with LeeAnn on different occasions, and she always took care of my issues. She is awesome!!!
Lee Ann always takes care of business and does a great job!
Carol Merker has been my rock for many years.She saves me on a regular basis – between loans, debit card issues, checking – you name it. She has the patience of a Saint! Love her!
I’d like to give Kudos to Sue Whitt!! Sue was patient, answering all my questions, discussing my options, and together we put forward a solution. The best part: she always made herself available to answer phone calls, was prompt in providing documents in a way convenient to my work schedule, and found an expedited resolution. Thank you, Sue!!
I stopped in today and was helped by Lisa Shell. She was friendly, professional and had a great attitude. She was extremely helpful and knowledgeable for the issues I was having and knew how to navigate the system to correct and install my new accounts. Great job, Lisa!!! Thanks again!
I called the FFCU on 8/1/2023 for help with the new format. I talked to Liz {ext 1402} for an extended period. She was nothing but pleasant, helpful and understanding helping me with navigating this new format. I could not have asked for a better person to help me. Shout out to her!!!