Member Testimonials & Reviews

Kudos to all of us! Together, our members and teammates are making a REAL difference!

Serving our members, it’s our sole purpose. Providing stellar service and products is what’s kept us in business since 1936. Together, we are real people, living the credit union philosophy of #PeopleHelpingPeople. Every day, we are grateful for the chance to showcase the #CUDifference.

Share how you’ve experienced that difference. Give kudos to FFCCU or a teammate here!

Note: Comments may be used for other advertising and awareness by FFCCU.
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Michael Strauss
Michael Strauss
14 days ago
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I had the pleasure of working with Lisa Snell. She was great. Good communication, super friendly and helpful through the process! Thank you!!

Shawntee
Shawntee
16 days ago
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Much thanks to Tiffany Zifcak for being an awesome representative! She answered all my questions and was very prompt in responding to my emails!

Maxine Johnson
Maxine Johnson
28 days ago
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Jashira did great work solving my problem and answering my questions Thank You, Jashira.

Kris Halata
Kris Halata
28 days ago
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LeeAnn explained the interest on a certificate of deposit perfectly via chat. Thank you again!

John Grabner
John Grabner
29 days ago
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I had the pleasure of working with Tiffany Zifcak as I was selling one of my cars being financed by FFCCU. There were several tricky circumstances and Tiffany was awesome. She stayed on top of all entities involved, guided everyone through the transaction, it resulted in best scenario – all parties were very happy! You have a terrific employee in Tiffany. She’s likable, she is trustworthy, and she is smart.

Maxine Johnson
Maxine Johnson
1 month ago
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I give Kudos to the entire awesome credit union staff – especially to Karen , LeeAnn, Jashira , and Beverly. Excellent service! I am so glad to be a member.

HARRIET FRANKO
HARRIET FRANKO
1 month ago
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Jashira is great. Answered my question right away.

karen
karen
1 month ago
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LeeAnn was awesome!

Sheila
Sheila
1 month ago
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Thank you for all your help. Karen was amazing.

S Little
S Little
1 month ago
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Much kudos deserved and THANK YOU your assistance is greatly appreciated once again!

Denny Johnson
Denny Johnson
2 months ago
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The entire team answering the electronic messages is outstanding. I’m hearing impaired and have trouble dealing with issues on a voice call. Jashira, LeeAnn, Jessica, and Karen have all helped me with quick and accurate answers. These ladies have been wonderful in helping me through any issues I run into.

Sandra Davis
Sandra Davis
2 months ago
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LeeAnn is fabulous. She is so patient and gracious !!!! She took care of my issue and went beyond the normal. I’ve communicated with LeeAnn on different occasions, and she always took care of my issues. She is awesome!!!

Bruce Horowitz
Bruce Horowitz
2 months ago
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Lee Ann always takes care of business and does a great job!

Jennifer Pepera
Jennifer Pepera
3 months ago
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Carol Merker has been my rock for many years.She saves me on a regular basis – between loans, debit card issues, checking – you name it. She has the patience of a Saint! Love her!

Frank D
Frank D
3 months ago
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I’d like to give Kudos to Sue Whitt!! Sue was patient, answering all my questions, discussing my options, and together we put forward a solution. The best part: she always made herself available to answer phone calls, was prompt in providing documents in a way convenient to my work schedule, and found an expedited resolution. Thank you, Sue!!

chris d
chris d
3 months ago
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I stopped in today and was helped by Lisa Shell. She was friendly, professional and had a great attitude. She was extremely helpful and knowledgeable for the issues I was having and knew how to navigate the system to correct and install my new accounts. Great job, Lisa!!! Thanks again!

Pat D.
Pat D.
3 months ago
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I called the FFCU on 8/1/2023 for help with the new format. I talked to Liz {ext 1402} for an extended period. She was nothing but pleasant, helpful and understanding helping me with navigating this new format. I could not have asked for a better person to help me. Shout out to her!!!

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