Feel like a kid again with one less thing to worry about this summer!

We’re giving qualified* FFCCU members the opportunity to skip their June or July payment. If you choose to skip a payment, your current due date will be advanced one month forward, just as if you paid. Interest will continue to accrue on your loan and all terms and conditions will remain the same. A $30 processing fee applies.

How Do I Skip-A-Pay?

  1. Log in to your online banking
  2. Click on “Payments” (menu on the left), and click on “Skip a loan payment.” 
  3. Any qualified loans will appear, and you simply follow the instructions on that page to enroll.

Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.

Check out our video tutorial for detailed instructions.

  1. Log into our mobile app. Don’t have it? download it now
  2. Tap the hamburger (3 lines) menu on the top left
  3.  tap “Payments” and then tap “Skip a loan payment.”
  4. Any qualified loans will appear, and you simply follow the instructions on that page to enroll.

Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.

Check out our video tutorial for detailed instructions.

  1. Click to fill out our DocuSign registration form.
  2. Once your form has been processed you will receive a confirmation email. 

Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.

  • Call us at 216.621.4644. Please have your account number available.
  • Text “Skip A Pay” to 216.621.4644 to get started. Please have your account number available. 

Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.

  • Chat with us by clicking the “Live Chat” button on bottom right corner of this page

Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.

  • Visit any of our branches and we’ll look up your account and help you complete your Skip-A-Pay!

Please note: Automatic payments set-up through our loan payment center must ALSO be paused in the loan payment center, in addition to completing one of the actions listed above. FFCCU cannot process your loan pause for you. Failure to pause automatic payment setup through the Loan Payment Center may result in your payment being taken despite your enrollment in Skip-A-Pay.

KUDOS!

The live chat team always does an outstanding job handling my frequent use of online messaging. I’m hearing impaired and prefer messaging to phone calls. They handle all my issues quickly and thorough...

-Denny J.

I would like to thank Meghan T., for taking her time with a loan we needed. We were nervous about coming in, but she was very thorough and helpful. Words can’t express how appreciated we felt!

-Alice & James D.

My experience with FFCCU’s Parma branch has been nothing but positive. Obtaining an auto loan was really easy, even though I came to the establishment as a nonmember.

-Star B.

Jenny and Victoria from the Wellington branch were super helpful with getting things going for me, and gave me peace of mind. So grateful for their help!

-Austin L.

MARGARET GILBRIDE went way above and beyond to help me with a bill pay issue. I would like to acknowledge her with a great big THANK YOU!

-Lori C.

Lisa Snell helped me refinance an auto loan and was so very helpful and responsive throughout the entire process. She is always available and makes me feel comfortable and informed.

-Mandee

Once again, great service here! My membership goes back almost 40 years with Firefighters Community Credit Union. Never a disappointment.

-Dave

Big kudos to the West Side CLE branch. I secured my new car loan with a rate better than what the dealer was offering. FFCCU has always been my go-to for car loans for this very reason!

-Bridget E.

Tiffany Zifcak worked with me on my recent home equity loan and did an amazing job. She made the process quick and easy for me. Will be using FFCCU for more of my financial needs in the future.

-Mike K.

I’d like to give Kudos to Sue Whitt!! She always made herself available to answer phone calls, was prompt in providing documents in a way convenient to my work schedule, and found an expedited resolut...

-Frank D.

Just joined the FFCCU when I refinanced my car loan. I couldn’t be happier with the service Jenny Stanfield and Ginny Hainen provided! I did almost everything online. Easy, convenient, and they saved...

-Maria K.

I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.

-Percaker G.

More Kudos!

*Skip-A-Pay is available to qualified members for loan payments due in June or July 2024. Members must apply to skip a payment no later than 7/26/24. By enrolling in Skip-a-Pay, you agree to the skip payment terms and conditions. There is a $30 processing fee for this service and this fee does not reduce the principal balance of your loan(s). This Skip-a-Pay program will defer your FFCCU loan payment by 30 days and will result in an extension in the original loan term. Interest will continue to accrue at the rate disclosed in your original loan agreement and will result in a larger final payment due. FFCCU will update the due date and repayment schedule accordingly. This is an amendment only, credit insurance premiums (if applicable) and all other terms and conditions of the original loan agreement remain in full force. If you use payroll deduction or automatic payment transfer for your loan payment from an FFCCU account, the funds will remain in your account and will be available for withdrawal. Member is responsible for any payment changes by other financial institutions that make payment to your FFCCU loan. Member must sign up for Skip-a-Pay promotion at least one week prior to the due date of the loan payment to be skipped. The following FFCCU loan types are not eligible for the Skip-a-Pay (SAP) promotion: mortgage loans, home equity loan, HELOC, credit cards, holiday loans, all balloon loans, emergency loans, fresh start payment plans, overdrafts, any loan that previously exercised this option (SAP) within the past 12 months, and any loan that is not in good standing with FFCCU. Loan payments over $1,000 do not qualify. All member’s loans and accounts must be current and in good-standing to qualify.