How Do I Skip-A-Pay?
We’re giving qualified* FFCCU members the opportunity to skip their December or January payment. Imagine what you could do if you skipped just one loan payment!
How Do I Skip-A-Pay?
- The easiest way is to log in to your online banking, click on “Payments” (menu on the left), and click on “Skip a loan payment.” Check out our video tutorial for detailed instructions.
- Any qualified loans will appear, and you simply follow the instructions on that page to enroll.
- If you use our loan payment center, you will need to login and pause your loan there as well
Visit a Branch
- Visit any of our branches and we’ll look up your account and help you complete your Skip-A-Pay!
Please note: Automatic payments set-up through our loan payment center must ALSO be paused in the loan payment center, in addition to completing one of the actions listed above. FFCCU cannot process your loan pause for you. Failure to pause automatic payment setup through the Loan Payment Center may result in your payment being taken despite your enrollment in Skip-A-Pay.
I had the pleasure of working with Tiffany Zifcak as I was selling one of my cars being financed by FFCCU. There were several tricky circumstances, and Tiffany was awesome. She stayed on top of all th...
I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!
Thanks to Karen for helping me via Live Chat. She noticed I wasn’t using my account to my advantage and offered me a suggestion to do so. You rock! Appreciate the chat feature and have used it often.
The FFCCU team went above and beyond to help my 16-year-old get onto her mobile app. They were very helpful and kind. Definitely #peoplehelpingpeople and #CUDifference!
Melissa G. is the BESSSSSSSSTTTTTTT!! She helped me beyond the call of duty AND was super pleasant about it. My experiences at FFCCU are always good, and Melissa is great!!
I give Kudos to the entire awesome credit union staff – especially to Karen, LeeAnn, Jashira, and Beverly. Excellent service! I am so glad to be a member.
I’d like to give Kudos to Sue Whitt!! She always made herself available to answer phone calls, was prompt in providing documents in a way convenient to my work schedule, and found an expedited resolut...
The entire team answering the electronic messages is outstanding. I’m hearing impaired and have trouble with voice calls. Jashira, LeeAnn, Jessica, and Karen have been wonderful in helping me through...
Every one of my questions about the Ignite checking account were answered! This credit union is one of my favorites; there is such a calming environment when you enter. Staff is so helpful!!
I would like to thank Meghan T., for taking her time with a loan we needed. We were nervous about coming in, but she was very thorough and helpful. Words can’t express how appreciated we felt!
-Alice & James D.
Thank you to LeeAnn, for the prompt response to my online question. Our family has benefited from over 30 years of outstanding service with Firefighters Community Credit Union.
I’ve been a long-time member but have never used the chat feature until today. Karen B was so nice and helpful- answered all my questions and was very personable. I’ve always received great service at...