Login to Online Banking
ABA/Routing Number: 241075726
Forget Your Password?
Visit Online Banking, enter your username, and click the “Forgot Password” link to reset it. If you are still having issues, please call us at 216.621.4644 to reset it. Need help registering for digital banking? Watch our tutorial video.
Online Banking
Bank from the comfort of your own home
Members can securely access their accounts 24 hours a day, 7 days a week via Online Banking. This FREE, robust service provides a customized banking experience. Here are just a few features you’ll enjoy:
- Transfer funds
- Free bill pay and Person-to-Person (P2P) payment services
- Custom Alerts
- E-Statements and eTax Documents
- Nickname your accounts
- Obtain loan payoff quotes
- Open new sub-accounts
- Place a “stop payment” on checks
- A Personalized “dashboard”, select what information is displayed upon logging in
- Change email, mailing address, and phone number
- Visa Credit Card account information
E-Alerts
Managing your money with e-alerts has never been easier. Receive personalized e-alerts via email, text, or both. You choose to be alerted as much or as little as you’d like about what’s most important to you. Know the minute a check clears, a withdrawal is made, or use e-alerts as a reminder for upcoming payments. These alerts are so customizable that you can even use e-Alerts to notify you of birthdays, anniversaries, and other personally important dates.
To Activate E-Alerts
To add e-Alerts, log in to Online Banking. Select “Alert preferences.” You can change or add alerts to your various accounts.
Most Popular e-Alerts:
- Stopped Payment
- Debit Card (pre-authorization)
- Certificate Maturity
- Ability to create custom alerts (of any kind, such as someone’s birthday)
- Balance Alerts: Daily Balance, Minimum/Maximum balance (Allows for multiple thresholds to be setup)
- Check Cleared
- Withdrawals
- Deposits
Have a Loan with us? These e-Alerts are super handy!
- Payment Due (Allows for multiple alerts to be set up for varying days prior to payment being due)
- Balance Change
- Late Payment Notification
- Interest Rate Change
Account Management:
- Online Banking Password Changed Alert
Email/Name/Address/Phone Number Changed
Pay bills online, or even pay a person through online banking
Safely and securely pay bills online through Online Banking (select “Pay a bill”). You can set up one-time payments (e.g., a tree stump removal service) or schedule recurring bill payments (e.g., rent or mortgage payment). You can even elect to be reminded about upcoming payments and bills too. It only takes a few minutes to set up, but it’s well worth the time and money it will save you later!
Looking to pay a person? You can do that too (select, “Pay a person”)! Split the bill, pay the sitter, or schedule a recurring payment to a family member. All this and more is possible through online bill pay! Plus, there are no hidden fees to use this service, unlike some other apps.
Bill Pay Customer Service Number: 855.266.8280 (this number does not reach FFCCU)
Note: To Access our Bill Pay, you’ll need to register for an Online Banking Account. Please call us at 216.621.4644 for a Username and Password.
KUDOS!
Jenny and Victoria from the Wellington branch were super helpful with getting things going for me, and gave me peace of mind. So grateful for their help!
-Austin L.
Beth was great to work with! Super responsive. The entire process was so smooth and easy!
-Brooke G.
I needed a new vehicle loan, and FFCCU beat other interest rates so dramatically it was a no “brainer.” I was so happy with the service I am switching all of my checking and savings over. Kudos...
-Amy B.
Clicked the “Live Chat” button, asked my question, got my answer literally within a minute. THIS is what support from a banking institution should be like. Thanks so much for your help!
-Ryan M.
Whenever I have questions and start a chat I always receive a quick response with all my questions thoroughly answered. Just wanted to say THANK YOU!
-Jerry T.
I experienced a problem with an automatic withdrawal. Emily provided lots of information on how to handle it and secured a refund. More than that: she gave me moral support, when I was feeling very up...
-Irene
The FFCCU team went above and beyond to help my 16-year-old get onto her mobile app. They were very helpful and kind. Definitely #peoplehelpingpeople and #CUDifference!
-Donna P.
Just joined the FFCCU when I refinanced my car loan. I couldn’t be happier with the service Jenny Stanfield and Ginny Hainen provided! I did almost everything online. Easy, convenient, and they saved...
-Maria K.
Big kudos to the West Side CLE branch. I secured my new car loan with a rate better than what the dealer was offering. FFCCU has always been my go-to for car loans for this very reason!
-Bridget E.
I love FFCCU! All of the convenience of a big bank with more personalized service. Friendly and helpful staff. A great financial partner! And I love how the credit union is member owned.
-Rachel
The live chat team always does an outstanding job handling my frequent use of online messaging. I’m hearing impaired and prefer messaging to phone calls. They handle all my issues quickly and thorough...
-Denny J.
I called about a car loan for my daughter, who is a student, and Sumintra helped determine the best option. I have been a member for 25+ years, and always get great answers and help with our financial...