Slide into Summer - Skip your loan payment with Skip-A-Pay!

We’re giving qualified* FFCCU members the opportunity to skip their June or July payment. If you choose to skip a payment, your current due date will be advanced one month forward, just as if you paid. Interest will continue to accrue on your loan and all terms and conditions will remain the same. A $30 processing fee applies.

How Do I Skip-A-Pay?

  1. Log in to your online banking
  2. Click on “Payments” (menu on the left), and click on “Skip a loan payment.”
  3. Any qualified loans will appear, and you simply follow the instructions on that page to enroll.

Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.

Check out our video tutorial for detailed instructions.

  1. Log into our mobile app. Don’t have it? download it now
  2. Tap the hamburger (3 lines) menu on the top left
  3.  tap “Payments” and then tap “Skip a loan payment.”
  4. Any qualified loans will appear, and you simply follow the instructions on that page to enroll.

Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.

Check out our video tutorial for detailed instructions.

  1. Click to fill out our DocuSign registration form.
  2. Once your form has been processed you will receive a confirmation email. 

Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.

  • Call us at 216.621.4644. Please have your account number available.
  • Text “Skip A Pay” to 216.621.4644 to get started. Please have your account number available.
Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.
  • Chat with us by clicking the “Live Chat” button on bottom right corner of this page

Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.

  • Visit any of our branches and we’ll look up your account and help you complete your Skip-A-Pay!

Please note: Automatic payments set-up through our loan payment center must ALSO be paused in the loan payment center, in addition to completing one of the actions listed above. FFCCU cannot process your loan pause for you. Failure to pause automatic payment setup through the Loan Payment Center may result in your payment being taken despite your enrollment in Skip-A-Pay.

KUDOS!

Tiffany Zifcak worked with me on my recent home equity loan and did an amazing job. She made the process quick and easy for me. Will be using FFCCU for more of my financial needs in the future.

-Mike K.

I’ve been with FFCCU for over 25 years and always have great experiences. Lisa Snell was no exception: whether online or meeting in person to close my auto loan, she’s fantastic!

-Julie Z.

I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!

-David H.

I work with banks and credit unions on a daily basis, and FFCCU goes above and beyond to help its members. Thank you all for making the process easy to understand and treating me like a person.

-Jennifer

Our family has benefited from over 30 years of outstanding service with Firefighters Community Credit Union. Thanks for the prompt response to my online live chat question.

-Jeffery K.

Erica Irons went above and beyond for our home loan! In spite of storm damage causing our branch to close, she made our transaction smooth. I love FFCCU in Willoughby ❤️

-Mary Kay & Joe

I was connected to this credit union through my employer back in 1989. I don’t know where to begin on how life changing my membership has been. The entire staff is wonderful regardless of branch...

-Drew M.

I love FFCCU! All of the convenience of a big bank with more personalized service. Friendly and helpful staff. A great financial partner! And I love how the credit union is member owned.

-Rachel

I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.

-Percaker G.

I needed a new vehicle loan, and FFCCU beat other interest rates so dramatically it was a no “brainer.” I  was so happy with the service I am switching all of my checking and savings over. Kudos...

-Amy B.

Beth was great to work with! Super responsive. The entire process was so smooth and easy!

-Brooke G.

Wow!!! You give me the best customer service!!! I’m an 8-year Member and can say my Credit Union performs like nothing else. They take such a personal interest in all my issues, great and small.

-David W.

More Kudos!

*Skip-A-Pay is available to qualified members for loan payments due in June or July, 2025. Members must apply to skip a payment no later than 7/25/25. By enrolling in Skip-a-Pay, you agree to the skip payment terms and conditions. There is a $30 processing fee for this service and this fee does not reduce the principal balance of your loan(s). This Skip-a-Pay program will defer your FFCCU loan payment by 30 days and will result in an extension in the original loan term. Interest will continue to accrue at the rate disclosed in your original loan agreement and will result in a larger final payment due. FFCCU will update the due date and repayment schedule accordingly. This is an amendment only, credit insurance premiums (if applicable) and all other terms and conditions of the original loan agreement remain in full force. If you use payroll deduction or automatic payment transfer for your loan payment from an FFCCU account, the funds will remain in your account and will be available for withdrawal. Member is responsible for any payment changes by other financial institutions that make payment to your FFCCU loan. Member must sign up for Skip-a-Pay promotion at least one week prior to the due date of the loan payment to be skipped. The following FFCCU loan types are not eligible for the Skip-a-Pay (SAP) promotion: mortgage loans, home equity loan, HELOC, credit cards, holiday loans, all balloon loans, emergency loans, fresh start payment plans, overdrafts, any loan that previously exercised this option (SAP) within the past 12 months, and any loan that is not in good standing with FFCCU. Loan payments over $1,000 do not qualify. All member’s loans and accounts must be current and in good-standing to qualify.