HELP SHAPE THE FUTURE
Voting has opened to elect four (4) members to the FFCCU Board of Directors. The Board of Directors is essential to the credit union because they serve as the members’ voice and make important decisions on matters such as rates, promotions, policies, procedures, and guide the overall direction of the credit union. Each elected representative will serve a three-year volunteer term.
This year, the ballot has (4) four candidates. Several of the candidates on the ballot are incumbents, meaning they are currently serving on the board and running for re-election. It’s up to you to elect the individuals that you think will serve in the best interest of you and your fellow credit union members. You may vote for up to four (4) candidates.
Part of what separates credit unions from other types of financial institutions is that each member of a credit union is an equal shareholder of the not-for-profit financial cooperative. This means that every member has a say, regardless of how much money he/she has on deposit. At FFCCU, there is no select group of shareholders that profit more than anyone else.
Votes must be cast no later than March 2, 2026, at 4pm EST.
How to vote:
- Cast an online ballot by clicking here.
- Phone in your vote by calling 216.621.4644, then listen to the prompts for further instructions.
- Request a paper ballot be mailed to you by calling 888.286.5068
Requirements for Voter Eligibility:
- Must be at least 16 years of age.
- Must be in good financial standing with the credit union.
- Must hold a primary account with the credit union.
- Estate accounts are not eligible to vote.
Winners will be announced at our Annual Meeting on March 26, 2026
KUDOS!
Shared branching lets me, as a member of an out-of-town credit union, access FFCCU’s services. I have never had a bad experience working with FFCCU and appreciate that they have helped me make large d...
-Paul P.
Clicked the “Live Chat” button, asked my question, got my answer literally within a minute. THIS is what support from a banking institution should be like. Thanks so much for your help!
-Ryan M.
I experienced a problem with an automatic withdrawal. Emily provided lots of information on how to handle it and secured a refund. More than that: she gave me moral support, when I was feeling very up...
-Irene
Anytime I have to call, I always end up speaking with the most friendly folks. They always help me and I feel like I’m truly being taken care of.
-Alexandra
I did not have my loan information and needed to know how, when, and where to make a payment. I was completely frazzled but Megan S. was able to talk me through setting up my user account, payments,...
-Donna G.
My experience with FFCCU’s Parma branch has been nothing but positive. Obtaining an auto loan was really easy, even though I came to the establishment as a nonmember.
-Star B.
We want to give a shout out to Margaret from the Emerald Branch, she was excellent in helping us with our accounts. She made it easy to understand and to do. She even came in on her day off to help us...
-John D.
I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!
-David H.
Our family has benefited from over 30 years of outstanding service with Firefighters Community Credit Union. Thanks for the prompt response to my online live chat question.
-Jeffery K.
Faith Thomas is the absolute best! She made sure everything was perfectly done – even staying late! She even went above and beyond the next day by reaching out to me to confirm all was well. Faith wil...
Cayla V.
I called about a car loan for my daughter, who is a student, and Sumintra helped determine the best option. I have been a member for 25+ years, and always get great answers and help with our financial...
-Sandy
The loan process was quick and easy. One of the FFCCU teammates told me about loan options when I was at the branch – by the time I was home 10 minutes later – they had already checked in.


