HELP SHAPE THE FUTURE
Voting has opened to elect three(3) members to the FFCCU Board of Directors. The Board of Directors is essential to the credit union because they serve as the members’ voice and make important decisions on matters such as rates, promotions, policies, procedures, and guide the overall direction of the credit union. Each elected representative will serve a three-year volunteer term.
This year, the ballot has (5) five candidates. Several of the candidates on the ballot are incumbents, meaning they are currently serving on the board and running for re-election. It’s up to you to elect the individuals that you think will serve in the best interest of you and your fellow credit union members. You may vote for up to three (3) candidates.
Part of what separates credit unions from other types of financial institutions is that each member of a credit union is an equal shareholder of the not-for-profit financial cooperative. This means that every member has a say, regardless of how much money he/she has on deposit. At FFCCU, there is no select group of shareholders that profit more than anyone else.
Votes must be cast no later than February 24, 2025, at 4pm EST.
How to vote:
- Cast an online ballot by clicking here.
- Phone in your vote by calling 216.621.4644, then listen to the prompts for further instructions.
- Request a paper ballot be mailed to you by calling 888.286.5068
Requirements for Voter Eligibility:
- Must be at least 16 years of age.
- Must be in good financial standing with the credit union.
- Must hold a primary account with the credit union.
- Estate accounts are not eligible to vote.
Winners will be announced at our Annual Meeting on March 27, 2025
KUDOS!
Big kudos to the West Side CLE branch. I secured my new car loan with a rate better than what the dealer was offering. FFCCU has always been my go-to for car loans for this very reason!
-Bridget E.
I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!
-David H.
I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.
-Percaker G.
Kay Cruz from the downtown Cleveland branch is amazing! Kay and FFCCU helped us when no one else could. Thank you SO MUCH for helping us move forward after our father’s passing.
Missye P.
Customer service is very understanding, and they make sure that your needs are met. I have been with the Firefighters Community Credit Union for over 40 years and I will remain a member.
-Teresa G.
Jovan, Bev, Jenny, and the other personnel at the Wellington branch are absolutely Rock Stars. They have always been so helpful, they are the greatest 😊
-Sue S.
Anytime I have to call, I always end up speaking with the most friendly folks. They always help me and I feel like I’m truly being taken care of.
-Alexandra
Beth was great to work with! Super responsive. The entire process was so smooth and easy!
-Brooke G.
Beth and Kathy were excellent to work with. They answered every question I had and every phone call I made. I loved those two.
-Alan S.
The live chat team always does an outstanding job handling my frequent use of online messaging. I’m hearing impaired and prefer messaging to phone calls. They handle all my issues quickly and thorough...
-Denny J.
I feel good using a credit union instead of a regular bank. Having the interactions with FFCCU teammates has been a gamechanger. It’s completely changed the way I see myself interacting with my financ...
William W.
Fortunately, we found out about the mortgage program at FFCCU. We had originally applied for a loan through a bank, but they were not interested in helping us. FFCCU put through our loan in a timely m...


