HELP SHAPE THE FUTURE
Voting has opened to elect three(3) members to the FFCCU Board of Directors. The Board of Directors is essential to the credit union because they serve as the members’ voice and make important decisions on matters such as rates, promotions, policies, procedures, and guide the overall direction of the credit union. Each elected representative will serve a three-year volunteer term.
This year, the ballot has (5) five candidates. Several of the candidates on the ballot are incumbents, meaning they are currently serving on the board and running for re-election. It’s up to you to elect the individuals that you think will serve in the best interest of you and your fellow credit union members. You may vote for up to three (3) candidates.
Part of what separates credit unions from other types of financial institutions is that each member of a credit union is an equal shareholder of the not-for-profit financial cooperative. This means that every member has a say, regardless of how much money he/she has on deposit. At FFCCU, there is no select group of shareholders that profit more than anyone else.
Votes must be cast no later than February 24, 2025, at 4pm EST.
How to vote:
- Cast an online ballot by clicking here.
- Phone in your vote by calling 216.621.4644, then listen to the prompts for further instructions.
- Request a paper ballot be mailed to you by calling 888.286.5068
Requirements for Voter Eligibility:
- Must be at least 16 years of age.
- Must be in good financial standing with the credit union.
- Must hold a primary account with the credit union.
- Estate accounts are not eligible to vote.
Winners will be announced at our Annual Meeting on March 27, 2025
KUDOS!
I had the pleasure of working with Tiffany Zifcak as I was selling one of my cars being financed by FFCCU. She stayed on top of all the details and parties involved. Tiffany is terrific: likable, trus...
-John G.
Clicked the “Live Chat” button, asked my question, got my answer literally within a minute. THIS is what support from a banking institution should be like. Thanks so much for your help!
-Ryan M.
The live chat team always does an outstanding job handling my frequent use of online messaging. I’m hearing impaired and prefer messaging to phone calls. They handle all my issues quickly and thorough...
-Denny J.
Customer service is very understanding, and they make sure that your needs are met. I have been with the Firefighters Community Credit Union for over 40 years and I will remain a member.
-Teresa G.
Our family has benefited from over 30 years of outstanding service with Firefighters Community Credit Union. Thanks for the prompt response to my online live chat question.
-Jeffery K.
Once again, great service here! My membership goes back almost 40 years with Firefighters Community Credit Union. Never a disappointment.
-Dave
Kay Cruz from the downtown Cleveland branch is amazing! Kay and FFCCU helped us when no one else could. Thank you SO MUCH for helping us move forward after our father’s passing.
Missye P.
Wow!!! You give me the best customer service!!! I’m an 8-year Member and can say my Credit Union performs like nothing else. They take such a personal interest in all my issues, great and small.
-David W.
I’d had a poor experience with a previous lender, but took a chance and reached out to FFCCU. I am so happy I went with them and got locked in on a rate I was flabbergasted by. I’m switchi...
-Brian W.
Tiffany Zifcak worked with me on my recent home equity loan and did an amazing job. She made the process quick and easy for me. Will be using FFCCU for more of my financial needs in the future.
-Mike K.
The loan process was quick and easy. One of the FFCCU teammates told me about loan options when I was at the branch – by the time I was home 10 minutes later – they had already checked in.
-John S.
I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.