HELP SHAPE THE FUTURE

Voting has opened to elect four (4) members to the FFCCU Board of Directors. The Board of Directors is essential to the credit union because they serve as the members’ voice and make important decisions on matters such as rates, promotions, policies, procedures, and guide the overall direction of the credit union. Each elected representative will serve a three-year volunteer term.

This year, the ballot has (4) four candidates. Several of the candidates on the ballot are incumbents, meaning they are currently serving on the board and running for re-election. It’s up to you to elect the individuals that you think will serve in the best interest of you and your fellow credit union members. You may vote for up to four (4) candidates.

Part of what separates credit unions from other types of financial institutions is that each member of a credit union is an equal shareholder of the not-for-profit financial cooperative. This means that every member has a say, regardless of how much money he/she has on deposit. At FFCCU, there is no select group of shareholders that profit more than anyone else.

Votes must be cast no later than March 2, 2026, at 4pm EST.

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CAST YOUR VOTE
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How to vote:

  • Cast an online ballot by clicking here.
  • Phone in your vote by calling 216.621.4644, then listen to the prompts for further instructions.
  • Request a paper ballot be mailed to you by calling 888.286.5068

Requirements for Voter Eligibility:

  • Must be at least 16 years of age.
  • Must be in good financial standing with the credit union.
  • Must hold a primary account with the credit union.
  • Estate accounts are not eligible to vote.

Winners will be announced at our Annual Meeting on March 26, 2026

KUDOS!

I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!

-David H.

Just joined the FFCCU when I refinanced my car loan. I couldn’t be happier with the service Jenny Stanfield and Ginny Hainen provided! I did almost everything online. Easy, convenient, and they saved...

-Maria K.

I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.

-Percaker G.

Lisa Snell makes every customer feel heard, valued, and appreciated, turning every interaction into a positive experience. Thank you very much Lisa at the Emerald branch location!!

-Gissela S.

I have been a member since 2011. Everyone has always been very helpful and quick to respond. There have also been steady improvements year after year, especially with online banking. I love supporting...

-Eric

Whenever I have questions and start a chat I always receive a quick response with all my questions thoroughly answered. Just wanted to say THANK YOU!

-Jerry T.

Beth was great to work with! Super responsive. The entire process was so smooth and easy!

-Brooke G.

The live chat team always does an outstanding job handling my frequent use of online messaging. I’m hearing impaired and prefer messaging to phone calls. They handle all my issues quickly and thorough...

-Denny J.

I had the pleasure of working with Tiffany Zifcak as I was selling one of my cars being financed by FFCCU. She stayed on top of all the details and parties involved. Tiffany is terrific: likable, trus...

-John G.

Shout out to Emily Soeder for professionalism and for going the extra mile. Emily helped me through a challenging issue with a fraud. It’s people like Emily we need in leadership roles to not only tra...

Miriam

Emily answered my text quickly (on a Saturday morning!) and helped me promptly with my request. I love the text feature at FFCCU!!

-Amanda J.

Once again, great service here! My membership goes back almost 40 years with Firefighters Community Credit Union. Never a disappointment.

-Dave

More Kudos!