Routing #: 241075726

Career Opportunities

Join our team.

For over 80 years, we’ve been serving firefighters and our community by offering a full array of financial services and products. We have grown to over 30,000 members and are one of Northeast Ohio’s fastest growing credit unions. Our teammates enjoy a fun, interactive, fast-paced work atmosphere where we carry out our mission and live the credit union motto of people helping people, every day. We reward our team with excellent benefits, a generous 401k, and wellness program. Our culture promotes health, happiness and an excellent work-life balance. FFCCU is an Equal Opportunity Employer.

If you’re looking for more than just a job, and for a place where you can make a real difference in the lives of others, then we encourage you to apply to join our team.

Current Careers & Openings:

Mortgage Loan Officer – West Side Branch

Firefighters Community Credit Union is seeking a results-driven Mortgage Loan Officer. The ideal candidate will have a successful track record of increasing mortgage loan volume and the ability to cultivate and maintain relationships with local realtors. This position involves traveling to FFCCU branches, participating in business development efforts, and having a flexible schedule. Excellent verbal and written communications skills are a must. Candidates with established realtor networks strongly preferred.

Requirements:

  • High school diploma or equivalent is required; bachelor’s degree is preferred.
  • NMLS certification is required
  • Familiarity with all first mortgage loan programs, including conventional, FHA, VA, and USDA
  • Minimum two years’ experience in the mortgage industry
  • Good credit history

 

Apply Online Now

 


Digital Marketing Specialist – Administrative Office

Firefighters Community Credit Union is seeking a Digital Marketing Specialist to join our growing team! The Digital Marketing Specialist provides website/CMS technical support, email campaign design and development, content management, social marketing support and SEO and paid search optimization. This role requires an in-depth knowledge of tech-savvy products, market goals, digital marketing and digital production. Proven experience delivering effective and innovative campaigns, including online ads, micro sites, and social media applications. Solid understanding of web metrics, digital analytics, with the ability to generate, analyze and interpret data. Must be able to meet ongoing deadlines and manage multiple projects across multiple lines of business.

Requirements:

  • Associates degree required. Bachelor’s degree preferred.
  • 2-5 years experience in content creation, email marketing, CMS administration and some web site front end development.
  • Strong knowledge of digital space including but not limited to website, marketing automation, SEO, email, Google Analytics, social media, blogs
  • Strong project management skills, as well as oral and written communication skills. Proficiency with Adobe Creative Suite, HTML and CSS required.
  • In depth knowledge of SEO and adwords programs.
  • Good credit history

 

Apply Online Now

 


Financial Solutions Specialist – Parma

We are looking for candidates that are passionate about helping customers with their immediate and future financial needs while seamlessly transitioning between teller and platform roles throughout the day. The FSS is responsible for providing an exceptional in-branch customer experience by handling customer needs from sales to service, including performing teller transactions, opening new accounts, taking loan applications, completing loan closings, and everything in-between. Individual will start at our Broadview Heights branch and transition to our Parma location when it is opened in mid-2019. To assist customers and potential customers with their Credit Union needs; providing expertise with respect to more complex Credit Union services such as IRAs, share certificates, electronic funds transfer, online banking, etc. 2+ years’ experience in: cash handling, customer service, computer usage and sales preferred with a minimum of a high school education.

Apply Online Now

 


Full-time Teller – West Side Branch

We are seeking to fill the role of Full-time Teller to assist members with their financial transactions. Job duties include processing financial transactions such as deposits, withdrawals, and loan payments; completing requested transfers, receiving and distributing cash and other negotiable instruments and maintain member records. Will be required to balance cash drawer and daily transactions. The candidate is expected to provide prompt, accurate, courteous and professional service. Will be required to have and keep a good credit history. This person must possess great communication and interpersonal skills and be detail oriented. Will be required to operate a 10-key calculator and computer keyboard by touch and have basic computer skills. The ideal candidate will have 6+ months of experience in financial services, retail, hospitality or related services.

Apply Online Now

 


Financial Service Representative – Wellington

FFCCU is looking for a Financial Service Representative to expand current customer relationships as well as attract and develop new customer relationships via a proactive approach in our Wellington location. Position requires cash handling, establishing new customer relationships, making appropriate product and service recommendations, and processing and dispersing loans. Required Skills: A minimum of 2 years recent experience in a similar capacity. Proven customer service skills and the ability to resolve problems to customer satisfaction. Ability to effectively manage multiple responsibilities and priorities. Proven record of sound decision making, balancing risk with customer needs and business goals. Preferred Skills/Assets: Bachelor’s degree or Sales experience in the following fields: banking/financial services or retail with proficiency in basic computer skills.

 

Apply Online Now

 


Financial Service Representative – St. Clair (Downtown)

FFCCU is looking for a Financial Service Representative to expand current customer relationships as well as attract and develop new customer relationships via a proactive approach in our Downtown location. Position requires cash handling, establishing new customer relationships, making appropriate product and service recommendations, and processing and dispersing loans. Required Skills: A minimum of 2 years recent experience in a similar capacity. Proven customer service skills and the ability to resolve problems to customer satisfaction. Ability to effectively manage multiple responsibilities and priorities. Proven record of sound decision making, balancing risk with customer needs and business goals. Preferred Skills/Assets: Bachelor’s degree or Sales experience in the following fields: banking/financial services or retail with proficiency in basic computer skills.

 

Apply Online Now

 


Full-time Teller – St. Clair (Downtown) Branch

We are seeking to fill the role of Full-time Teller to assist members with their financial transactions. Job duties include processing financial transactions such as deposits, withdrawals, and loan payments; completing requested transfers, receiving and distributing cash and other negotiable instruments and maintain member records. Will be required to balance cash drawer and daily transactions. The candidate is expected to provide prompt, accurate, courteous and professional service. Will be required to have and keep a good credit history. This person must possess great communication and interpersonal skills and be detail oriented. Will be required to operate a 10-key calculator and computer keyboard by touch and have basic computer skills. The ideal candidate will have 6+ months of experience in financial services, retail, hospitality or related services.

Apply Online Now

 


Having trouble applying online? Contact our HR Department about careers and jobs: Call 216.621.4644 x 1197 or email: hr@ffcommunity.com.

Equal Opportunity Employer. FFCCU is a not-for-profit organization dedicated to providing the communities of Cuyahoga, Lake and Lorain Counties with a full spectrum of financial services. We are an equal opportunity employer.
EEO | FMLA |Polygraph

Your savings insured up to $250,000 per account. Not Federally insured.

Firefighters Community Credit Union (FFCCU) is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 216.621.4644. All products and services available on this website are available at all FFCCU branches.

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