Update Your Insurance Info
UPDATE YOUR INSURANCE INFORMATION
Do you need to update your insurance information with us?
Please update your new and correct information through Allied Insurance.
- Call: 800.523.6404 -OR- 800.998.0762
- Fax: 800-709-4820
- Online: www.myinsuranceinfo.com
Need assistance? Call us at 216.621.4644 for help!
I’ve been a long-time member but have never used the chat feature until today. Karen B was so nice and helpful- answered all my questions and was very personable. I’ve always received great service at...
Jashira got me all set up with opening a new account and linking it to the old one – all over live chat. Super knowledgeable and took less than 10 minutes! Thanks so much for your help!
I give Kudos to the entire awesome credit union staff – especially to Karen, LeeAnn, Jashira, and Beverly. Excellent service! I am so glad to be a member.
Thank you to LeeAnn, for the prompt response to my online question. Our family has benefited from over 30 years of outstanding service with Firefighters Community Credit Union.
Had a great experience chatting with Jonathan. He was able to help me with my issue quickly, and being able to online chat instead of trying to call was much easier on me, which I appreciate!
Thanks to LeeAnn for walking me through a fraud case on our debit cards. She is a perfect example of the fine member experience at FFCCU – always so helpful. Folks like her make me glad I’m a me...
I needed a new vehicle loan, and FFCCU beat other interest rates so dramatically it was a no “brainer.” I was so happy with the service I am switching all of my checking and savings over. Kudos...
I cannot thank Tilisha Champ at the Willoughby branch enough for going above and beyond to get my auto loan approved. She was a pleasure to work with her. Words can’t express how appreciative I am. I...
Love working with FFCCU – personal, motorcycle, and R.V. loans – they’ve got you covered, and it’s easy. We’ll be doing a lot more business in the future and recommend others do the same.
Thanks to Sumintra! She’s professional, detail-oriented, treats everyone with respect – and can laugh at puns! We’ve done extended business with FFCCU because I love working with her...
Wow!!! You give me the best customer service!!! I’m an 8-year Member and can say my Credit Union performs like nothing else. They take such a personal interest in all my issues, great and small.
Thanks to Karen for helping me via Live Chat. She noticed I wasn’t using my account to my advantage and offered me a suggestion to do so. You rock! Appreciate the chat feature and have used it often.