Update Your Insurance Info
UPDATE YOUR INSURANCE INFORMATION
Do you need to update your insurance information with us?
Please update your new and correct information through Allied Insurance.
- Call: 800.523.6404 -OR- 800.998.0762
- Fax: 800-709-4820
- Online: www.myinsuranceinfo.com
Need assistance? Call us at 216.621.4644 for help!
KUDOS!
A big thank you to Karen B…. you went over and above my expectations to resolve my issue. Thank you for listening to my situation and being an advocate to further protect my accounts!
-Michele K.
The entire team answering the electronic messages is outstanding. I’m hearing impaired and have trouble with voice calls. Jashira, LeeAnn, Jessica, and Karen have been wonderful in helping me through...
-Denny J.
I needed a new vehicle loan, and FFCCU beat other interest rates so dramatically it was a no “brainer.” I was so happy with the service I am switching all of my checking and savings over. Kudos...
-Amy B.
Jashira was very nice and courteous! She resolved my issue immediately and asked if she could assist me further. I appreciated the great service and the desire to do more in addressing my concerns!
-Cynthia O.
Thanks to Sumintra! She’s professional, detail-oriented, treats everyone with respect – and can laugh at puns! We’ve done extended business with FFCCU because I love working with her...
-Stephanie B.
I work with banks and credit unions on a daily basis, and FFCCU goes above and beyond to help its members. Thank you all for making the process easy to understand and treating me like a person.
-Jennifer
Once again, great service here! My membership goes back almost 40 years with Firefighters Community Credit Union. Never a disappointment.
-Dave
I would like to thank Meghan T., for taking her time with a loan we needed. We were nervous about coming in, but she was very thorough and helpful. Words can’t express how appreciated we felt!
-Alice & James D.
Wow!!! You give me the best customer service!!! I’m an 8-year Member and can say my Credit Union performs like nothing else. They take such a personal interest in all my issues, great and small.
-David W.
I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!
-David H.
I’ve been a long-time member but have never used the chat feature until today. Karen B was so nice and helpful- answered all my questions and was very personable. I’ve always received great service at...
-Erin S.
Every one of my questions about the Ignite checking account were answered! This credit union is one of my favorites; there is such a calming environment when you enter. Staff is so helpful!!