Loan Payment Center

Pay your FFCCU loan payments from another financial institution

We have several easy ways for you to make your loan payments, whether from your FFCCU account or an account at another financial institution! To make payments from your FFCCU account, simply sign into Online Banking and manage payments under the Transfer tab. To make a payment from another financial institution visit our loan payment center. The Loan Payment Center is a convenient option when you don’t have an FFCCU deposit account. Through our loan payment center, you can automatically pull funds from a checking or savings account at another financial institution or pay with a debit card*. Please note, the loan payment center is only for regularly scheduled payments. If you would like to make a principal only payment please call or text us at 216.621.4644.

Loans From An Outside Account

Make a one-time payment or set up recurring electronic payments from another financial institution using our ACH loan payment portal.

For instructions on making a one-time auto loan payment, view our tutorial video.

Make a Payment

Primary Mortgage From An Outside Account

Make a one-time payment or set up recurring electronic payments from another financial institution using our ACH mortgage payment portal.

Make a Payment

Loans With A Debit Card

Make a quick, one-time loan payment from your debit card from our debit card loan payment portal. Please note, a $4.95 convenience fee will be added.

Make a Payment

Primary Mortgage With A Debit Card

Make a quick, one-time loan payment from your debit card from our debit card mortgage payment portal. Please note, a $4.95 convenience fee will be added.

Make a Payment

*Debit card transactions are subject to a $4.95 convenience fee. Teammate assisted ACH transactions (via phone or in person) are subject to a $4.95 convenience fee. Teammate assisted debit card transactions are subject to a $9.95 convenience fee.

KUDOS!

I called about a car loan for my daughter, who is a student, and Sumintra helped determine the best option. I have been a member for 25+ years, and always get great answers and help with our financial...

-Sandy

Lisa Snell makes every customer feel heard, valued, and appreciated, turning every interaction into a positive experience. Thank you very much Lisa at the Emerald branch location!!

-Gissela S.

The loan process was quick and easy. One of the FFCCU teammates told me about loan options when I was at the branch – by the time I was home 10 minutes later – they had already checked in.

-John S.

Anytime I have to call, I always end up speaking with the most friendly folks. They always help me and I feel like I’m truly being taken care of.

-Alexandra

I did not have my loan information and needed to know how, when, and where to make a payment. I was completely frazzled but Megan S. was able to talk me through setting up my user account,  payments,...

-Donna G.

I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.

-Percaker G.

I have been a member since 2011. Everyone has always been very helpful and quick to respond. There have also been steady improvements year after year, especially with online banking. I love supporting...

-Eric

KUDOS to Laura Z. Thank you for all your time and help. All my issues were resolved. You are greatly appreciated!

-Donna H.

I had the pleasure of working with Tiffany Zifcak as I was selling one of my cars being financed by FFCCU. She stayed on top of all the details and parties involved. Tiffany is terrific: likable, trus...

-John G.

Once again, great service here! My membership goes back almost 40 years with Firefighters Community Credit Union. Never a disappointment.

-Dave

Wow!!! You give me the best customer service!!! I’m an 8-year Member and can say my Credit Union performs like nothing else. They take such a personal interest in all my issues, great and small.

-David W.

Customer service is very understanding, and they make sure that your needs are met. I have been with the Firefighters Community Credit Union for over 40 years and I will remain a member.

-Teresa G.

More Kudos!