Loan Payment Center
Pay your FFCCU loan payments from another financial institution
We have several easy ways for you to make your loan payments, whether from your FFCCU account or an account at another financial institution! To make payments from your FFCCU account, simply sign into Online Banking and manage payments under the Transfer tab. To make a payment from another financial institution visit our loan payment center.
The Loan Payment Center is a convenient option when you don’t have an FFCCU deposit account. Through our loan payment center, you can automatically pull funds from a checking or savings account at another financial institution or pay with a debit card*.
Please note, the loan payment center is only for regularly scheduled payments. If you would like to make a principal only payment please call or text us at 216.621.4644.
Loans From An Outside Account
Make a one-time payment or set up recurring electronic payments from another financial institution using our ACH loan payment portal.
For instructions on making a one-time auto loan payment, view our tutorial video.
Primary Mortgage From An Outside Account
Make a one-time payment or set up recurring electronic payments from another financial institution using our ACH mortgage payment portal.
*Debit card transactions are subject to a $4.95 convenience fee. Teammate assisted ACH transactions (via phone or in person) are subject to a $4.95 convenience fee. Teammate assisted debit card transactions are subject to a $9.95 convenience fee.
KUDOS!
Thank you to LeeAnn, for the prompt response to my online question. Our family has benefited from over 30 years of outstanding service with Firefighters Community Credit Union.
-Jeffery K.
I’ve been a long-time member but have never used the chat feature until today. Karen B was so nice and helpful- answered all my questions and was very personable. I’ve always received great service at...
-Erin S.
I called about a car loan for my daughter, who is a student, and Sumintra helped determine the best option. I have been a member for 25+ years, and always get great answers and help with our financial...
Sandy
I give Kudos to the entire awesome credit union staff – especially to Karen, LeeAnn, Jashira, and Beverly. Excellent service! I am so glad to be a member.
-Maxine J.
The FFCCU team went above and beyond to help my 16-year-old get onto her mobile app. They were very helpful and kind. Definitely #peoplehelpingpeople and #CUDifference!
-Donna P.
I had the pleasure of working with Tiffany Zifcak as I was selling one of my cars being financed by FFCCU. There were several tricky circumstances, and Tiffany was awesome. She stayed on top of all th...
-John G.
Our Financial Service Rep spoke with the travel agency directly to ensure payment for our dream vacation made the deadline. The process reaffirmed that FFCCU is the best credit union for us!
-The Freeborns
Thank you to Tonja, who was very professional, organized, and helpful in processing a refinance. The entire team has been the best experience in service out there.
-Dan F.
Once again, great service here! My membership goes back almost 40 years with Firefighters Community Credit Union. Never a disappointment.
-Dave
Jashira got me all set up with opening a new account and linking it to the old one – all over live chat. Super knowledgeable and took less than 10 minutes! Thanks so much for your help!
-Michele
Melissa G. is the BESSSSSSSSTTTTTTT!! She helped me beyond the call of duty AND was super pleasant about it. My experiences at FFCCU are always good, and Melissa is great!!
-William M.
Shared branching lets me, as a member of an out-of-town credit union, access FFCCU’s services. I have never had a bad experience working with FFCCU and appreciate that they have helped me make large d...