Loan Payment Center

Pay your FFCCU loan payments from another financial institution

We have several easy ways for you to make your loan payments, whether from your FFCCU account or an account at another financial institution! To make payments from your FFCCU account, simply sign into Online Banking and manage payments under the Transfer tab. To make a payment from another financial institution visit our loan payment center.

The Loan Payment Center is a convenient option when you don’t have an FFCCU deposit account. Through our loan payment center, you can automatically pull funds from a checking or savings account at another financial institution or pay with a debit card*.

Please note, the loan payment center is only for regularly scheduled payments. If you would like to make a principal only payment please call or text us at 216.621.4644.

Loans From An Outside Account

Make a one-time payment or set up recurring electronic payments from another financial institution using our ACH loan payment portal.

For instructions on making a one-time auto loan payment, view our tutorial video.

Make a Payment

Primary Mortgage From An Outside Account

Make a one-time payment or set up recurring electronic payments from another financial institution using our ACH mortgage payment portal.

Make a Payment

Loans With A Debit Card

Make a quick, one-time loan payment from your debit card from our debit card loan payment portal. Please note, a $4.95 convenience fee will be added.

Make a Payment

Primary Mortgage With A Debit Card

Make a quick, one-time loan payment from your debit card from our debit card mortgage payment portal. Please note, a $4.95 convenience fee will be added.

Make a Payment

*Debit card transactions are subject to a $4.95 convenience fee. Teammate assisted ACH transactions (via phone or in person) are subject to a $4.95 convenience fee. Teammate assisted debit card transactions are subject to a $9.95 convenience fee.

KUDOS!

KUDOS to Laura Z. Thank you for all your time and help. All my issues were resolved. You are greatly appreciated!

-Donna H.

Faith Thomas is the absolute best! She made sure everything was perfectly done – even staying late! She even went above and beyond the next day by reaching out to me to confirm all was well. Faith wil...

Cayla V.

We want to give a shout out to Margaret from the Emerald Branch, she was excellent in helping us with our accounts. She made it easy to understand and to do. She even came in on her day off to help us...

-John D.

I feel good using a credit union instead of a regular bank. Having the interactions with FFCCU teammates has been a gamechanger. It’s completely changed the way I see myself interacting with my financ...

William W.

Jovan, Bev, Jenny, and the other personnel at the Wellington branch are absolutely Rock Stars. They have always been so helpful, they are the greatest 😊

-Sue S.

Shout out to Emily Soeder for professionalism and for going the extra mile. Emily helped me through a challenging issue with a fraud. It’s people like Emily we need in leadership roles to not only tra...

Miriam

I experienced a problem with an automatic withdrawal. Emily provided lots of information on how to handle it and secured a refund. More than that: she gave me moral support, when I was feeling very up...

-Irene

I did not have my loan information and needed to know how, when, and where to make a payment. I was completely frazzled but Megan S. was able to talk me through setting up my user account,  payments, ...

-Donna G.

Anytime I have to call, I always end up speaking with the most friendly folks. They always help me and I feel like I’m truly being taken care of.

-Alexandra

Lisa Snell makes every customer feel heard, valued, and appreciated, turning every interaction into a positive experience. Thank you very much Lisa at the Emerald branch location!!

-Gissela S.

Kay Cruz from the downtown Cleveland branch is amazing! Kay and FFCCU helped us when no one else could. Thank you SO MUCH for helping us move forward after our father’s passing.

Missye P.

I was connected to this credit union through my employer back in 1989. I don’t know where to begin on how life changing my membership has been. The entire staff is wonderful regardless of branch or loc...

-Drew M.

More Kudos!