Member Perks
You're Living the Good Life as a Member of FFCCU!
Membership at FFCCU has its perks! We try to save our members money whenever we can. Check out these exclusive savings.
Not a member yet?
Cashier’s Checks and Money Orders
Cashier’s Checks and Money Orders are available for purchase at all branches. (Proper ID is required.)
A great tool for managing your valuables and important documents; safe deposit boxes are available at our Downtown Cleveland Branch.
Any friend of yours is a friend of ours! Refer a friend to become a member of FFCCU. When they join, you’ll each receive $25*! Oh, and don’t forget to fill them in on the awesome perks, services and products offered to members only!
Notary Service
FREE notary service is available to members at all FFCCU branches. (Proper ID required.)
Member Appreciation Days
We sure do love our members. In fact, we love our members so much that we throw them an annual Member Appreciation Day celebration! During the party, members are treated to in-branch goodies, giveaways, promotions.
Foreign Currency – Purchase or Exchange
Purchase foreign currency for over 100 countries thru FFCCU. Please allow at least 10 days before you travel for us to place this order. Unsure about how much currency you’ll need? Opt for Currency Price Protection: purchase up to $2,500 and return the unused portion at the same exchange rate (available for most foreign currencies).
Intuit Turbo Tax
Credit Union Travel Club
Do you like to travel? Then we hope you’ll take advantage of a great benefit for FFCCU members: a free standard membership in Credit Union Travel Club – a discount travel site exclusively for credit union members. You can book hotels, cruises, and more to virtually anywhere you want to go. Travel Club members save an average of $46 per night on hotels when compared to the “big name” travel sites!
Medallion Stamp/Signature Guarantee
Securely transfer your assets with a Medallion Stamp Signature Guarantee to authenticate the identity of an individual when transferring assets from one owner to another or other financial transactions. All owners must be 18 or older and present with at least one owner being a member. Owners must bring a valid government-issued photo ID. The owner/endorser must have the original document to be guaranteed. The value of the transactions cannot exceed $100,000.00. Other requirements may apply.
Enterprise Car Sales
Prepaid Visa® Gift Cards*
Visa® Gift Cards are the perfect gift for that hard-to-buy-for person. They’re available in any amount. They’re ideal for birthdays, graduations, anniversaries, weddings, communions, or even as a reward for a great report card. Visa® Gift Cards can be used anywhere that accepts Visa®, such as your favorite restaurant, department store or movie theater. To purchase your Visa® gift card stop at your nearest FFCCU location. Some restrictions and fees apply, please call us for full details.
Love My Credit Union Rewards
KUDOS!
I experienced a problem with an automatic withdrawal. Emily provided lots of information on how to handle it and secured a refund. More than that: she gave me moral support, when I was feeling very up...
-Irene
I have been a member since 2011. Everyone has always been very helpful and quick to respond. There have also been steady improvements year after year, especially with online banking. I love supporting...
-Eric
I called about a car loan for my daughter, who is a student, and Sumintra helped determine the best option. I have been a member for 25+ years, and always get great answers and help with our financial...
-Sandy
I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.
-Percaker G.
Berto was awesome. I joined up today as a brand new member, and he helped in every possible way to make the process smooth and complete. Thanks, Berto!
-Karen
Once again, great service here! My membership goes back almost 40 years with Firefighters Community Credit Union. Never a disappointment.
-Dave
I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!
-David H.
Clicked the “Live Chat” button, asked my question, got my answer literally within a minute. THIS is what support from a banking institution should be like. Thanks so much for your help!
-Ryan M.
The live chat team always does an outstanding job handling my frequent use of online messaging. I’m hearing impaired and prefer messaging to phone calls. They handle all my issues quickly and thorough...
-Denny J.
Beth was great to work with! Super responsive. The entire process was so smooth and easy!
-Brooke G.
Customer service is very understanding, and they make sure that your needs are met. I have been with the Firefighters Community Credit Union for over 40 years and I will remain a member.
-Teresa G.
Lisa Snell makes every customer feel heard, valued, and appreciated, turning every interaction into a positive experience. Thank you very much Lisa at the Emerald branch location!!