HELP SHAPE THE FUTURE
Voting has opened to elect four (4) members to the FFCCU Board of Directors. The Board of Directors is essential to the credit union because they serve as the members’ voice and make important decisions on matters such as rates, promotions, policies, procedures, and guide the overall direction of the credit union. Each elected representative will serve a three-year volunteer term.
This year, the ballot has (4) four candidates. Several of the candidates on the ballot are incumbents, meaning they are currently serving on the board and running for re-election. It’s up to you to elect the individuals that you think will serve in the best interest of you and your fellow credit union members. You may vote for up to four (4) candidates.
Part of what separates credit unions from other types of financial institutions is that each member of a credit union is an equal shareholder of the not-for-profit financial cooperative. This means that every member has a say, regardless of how much money he/she has on deposit. At FFCCU, there is no select group of shareholders that profit more than anyone else.
Votes must be cast no later than March 2, 2026, at 4pm EST.
How to vote:
- Cast an online ballot by clicking here.
- Phone in your vote by calling 216.621.4644, then listen to the prompts for further instructions.
- Request a paper ballot be mailed to you by calling 888.286.5068
Requirements for Voter Eligibility:
- Must be at least 16 years of age.
- Must be in good financial standing with the credit union.
- Must hold a primary account with the credit union.
- Estate accounts are not eligible to vote.
Winners will be announced at our Annual Meeting on March 26, 2026
KUDOS!
Berto was awesome. I joined up today as a brand new member, and he helped in every possible way to make the process smooth and complete. Thanks, Berto!
-Karen
I did not have my loan information and needed to know how, when, and where to make a payment. I was completely frazzled but Megan S. was able to talk me through setting up my user account, payments,...
-Donna G.
I called about a car loan for my daughter, who is a student, and Sumintra helped determine the best option. I have been a member for 25+ years, and always get great answers and help with our financial...
-Sandy
Whenever I have questions and start a chat I always receive a quick response with all my questions thoroughly answered. Just wanted to say THANK YOU!
-Jerry T.
Clicked the “Live Chat” button, asked my question, got my answer literally within a minute. THIS is what support from a banking institution should be like. Thanks so much for your help!
-Ryan M.
Kay Cruz from the downtown Cleveland branch is amazing! Kay and FFCCU helped us when no one else could. Thank you SO MUCH for helping us move forward after our father’s passing.
Missye P.
I’ve been with FFCCU for over 25 years and always have great experiences. Lisa Snell was no exception: whether online or meeting in person to close my auto loan, she’s fantastic!
-Julie Z.
I experienced a problem with an automatic withdrawal. Emily provided lots of information on how to handle it and secured a refund. More than that: she gave me moral support, when I was feeling very up...
-Irene
I feel good using a credit union instead of a regular bank. Having the interactions with FFCCU teammates has been a gamechanger. It’s completely changed the way I see myself interacting with my financ...
William W.
I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.
-Percaker G.
Just joined the FFCCU when I refinanced my car loan. I couldn’t be happier with the service Jenny Stanfield and Ginny Hainen provided! I did almost everything online. Easy, convenient, and they saved...
-Maria K.
I have been a member since 2011. Everyone has always been very helpful and quick to respond. There have also been steady improvements year after year, especially with online banking. I love supporting...


