Update Your Insurance Info
UPDATE YOUR INSURANCE INFORMATION
Do you need to update your insurance information with us?
Please update your new and correct information through Allied Insurance.
- Call: 800.523.6404 -OR- 800.998.0762
- Fax: 800-709-4820
- Online: www.myinsuranceinfo.com
Need assistance? Call us at 216.621.4644 for help!
KUDOS!
The entire team answering the electronic messages is outstanding. I’m hearing impaired and have trouble with voice calls. Jashira, LeeAnn, Jessica, and Karen have been wonderful in helping me through...
-Denny J.
I give Kudos to the entire awesome credit union staff – especially to Karen, LeeAnn, Jashira, and Beverly. Excellent service! I am so glad to be a member.
-Maxine J.
Thanks to Sumintra! She’s professional, detail-oriented, treats everyone with respect – and can laugh at puns! We’ve done extended business with FFCCU because I love working with her...
-Stephanie B.
I’d like to give Kudos to Sue Whitt!! She always made herself available to answer phone calls, was prompt in providing documents in a way convenient to my work schedule, and found an expedited resolut...
-Frank D.
I needed a new vehicle loan, and FFCCU beat other interest rates so dramatically it was a no “brainer.” I was so happy with the service I am switching all of my checking and savings over. Kudos...
-Amy B.
Jashira got me all set up with opening a new account and linking it to the old one – all over live chat. Super knowledgeable and took less than 10 minutes! Thanks so much for your help!
-Michele
Margaret at the West Side branch was great. We had a good time finishing up my new motorcycle loan. I appreciate her reminding me to make sure I adjust my direct deposit for the new loan.
-John & Cindi
Melissa G. is the BESSSSSSSSTTTTTTT!! She helped me beyond the call of duty AND was super pleasant about it. My experiences at FFCCU are always good, and Melissa is great!!
-William M.
Emily answered my text quickly (on a Saturday morning!) and helped me promptly with my request. I love the text feature at FFCCU!!
Amanda J.
Shared branching lets me, as a member of an out-of-town credit union, access FFCCU’s services. I have never had a bad experience working with FFCCU and appreciate that they have helped me make large d...
-Paul P.
I’ve been a long-time member but have never used the chat feature until today. Karen B was so nice and helpful- answered all my questions and was very personable. I’ve always received great service at...
-Erin S.
Jashira was very nice and courteous! She resolved my issue immediately and asked if she could assist me further. I appreciated the great service and the desire to do more in addressing my concerns!