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Board of Directors and Management

Board of Directors:

      • William Deighton, Chairman
      • James E. Polk, Vice-Chairman
      • Bryan Gallagher, Secretary
      • Rich Bowman, Treasurer
      • Anthony Missig
      • Barbara McCullough
      • James Andrews, Jr.
      • Damian Borkowski
      • Dennis Corrigan
      • Gary D. Arbeznik
      • Owen Donelon


Executive Team

Ben Laurendeau, CEOBen Laurendeau

Ben Laurendeau has been employed in the credit union industry since 1987 in a variety of positions. Ben has held the position of President/CEO with Firefighters Community Credit Union since January of 2005. Ben holds an Associate Degree in Accounting from Terra Community College, A Bachelor Degree in Accounting from Tiffin University and a Master of Business Administration Degree from Baldwin Wallace University. Ben serves as a Director on the Ohio Credit Union League Services Corporation Board and serves on the Ohio Credit Union League Audit Committee.

216.621.4644 ext. 1002
Paul HumphreyPaul Humphrey
Chief Lending Officer

Paul Humphrey was born and raised in Northeast Ohio. Paul is a graduate of Kent State University. He holds the designation of Certified Credit Union Financial Counselor (CCUFC) from CUNA. Paul has managed lending programs in both small and large credit unions and brings that unique perspective to serve the members of FFCCU. NMLS #1426113

216.621.4644 ext. 1028
Jennifer NorrisJennifer Norris
Chief Marketing Officer

Possessing years of Integrated Marketing experience, Jennifer Norris joined Firefighters Community Credit Union in September 2013 as their Chief Marketing Officer. Previously, Jennifer worked for one of the largest media and entertainment companies in the world as a Digital Sales Director. Currently she serves on the board of the American Marketing Association’s Cleveland Chapter and is also volunteers for Girl Scout Troop 77174 in her community. Jennifer earned a Bachelor of Science degree in Advertising and a Minor in Marketing from Kent State University.

216.621.4644 ext. 1001
John CarrickJohn Carrick
Chief Financial Officer

John Carrick is the Chief Financial Officer of Firefighters Community Credit Union in Cleveland, Ohio. John was hired by Greater Cleveland Firefighters Credit Union (former name of Firefighters Community Credit Union) as an Accounting Assistant in February 1993, was promoted to acting CFO in 1995, and was awarded the position of CFO in 1996. John has assisted in the acquisition of multiple mergers for Firefighters Community Credit Union and has managed two different Merging Credit Unions during the merger process. John is a former member of the Audit Committee of the Cleveland Chapter of the Ohio Credit Union League. John holds a Bachelor of Business Administration degree from Cleveland State University.

216.621.4644 ext. 1016
Kathleen RiggsKathleen Riggs
Chief Retail Officer

Kathleen Riggs joined FFCCU as Chief Retail Officer in July 2013, and has been in the financial services industry for over 25 years holding a variety of positions. Kathleen received her bachelors degree in psychology from Kent State University and is a certified trainer of CUNA’s Creating Member Loyalty program.

216.621.4644 ext. 1015
Lyn RuggeriLyn Ruggeri
Chief Operations Officer

Lyn Ruggeri is the Chief Operations Officer of Firefighters Community Credit Union in Cleveland, Ohio. Lyn was hired by Greater Cleveland Firefighters Credit Union (former name of Firefighters Community Credit Union) in August of 1986 holding various positions, including Loan Officer and Office Manager. Lyn was promoted to COO in 1995.

216.621.4644 ext. 1111

Branch Managers:

Abby Lopez | Willoughby
216.621.4644 ext. 1202  (ella habla español)

Beth Meyer | Broadview Heights and Oberlin (FAA)
216.621.4644 ext. 1304

Jennifer Stanfield | Wellington
216.621.4644 ext. 1605

Jessica Bittner |  Downtown Cleveland
216.621.4644 ext. 1531

Karen Cornelison| Cleveland Westside (Emerald Parkway)
216.621.4644 ext. 1405

Sumintra Singh | North Ridgeville
216.621.4644 ext. 1602

LeeAnn Ballish | Member Contact Center
216.621.4644 ext. 1505

Collections Manager:

Matthew Teehan | 216.621.4644 ext. 1009

Loan Operations Manager:

Terrence Corrigan | 216.621.4644 ext. 1006


Firefighters Community Credit Union (FFCCU) is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 216.621.4644. All products and services available on this website are available at all FFCCU branches.

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