SHIELD YOUR WHEELS
Life isn’t always predictable, which is why we offer LoanSHIELD. Designed to shield you from the unexpected preventing financial hardships and unnecessary stress, these products ensure you and your vehicle are protected.
KUDOS!
Beth and Kathy were excellent to work with. They answered every question I had and every phone call I made. I loved those two.
-Alan S.
Emily answered my text quickly (on a Saturday morning!) and helped me promptly with my request. I love the text feature at FFCCU!!
-Amanda J.
Customer service is very understanding, and they make sure that your needs are met. I have been with the Firefighters Community Credit Union for over 40 years and I will remain a member.
-Teresa G.
Just joined the FFCCU when I refinanced my car loan. I couldn’t be happier with the service Jenny Stanfield and Ginny Hainen provided! I did almost everything online. Easy, convenient, and they saved...
-Maria K.
I needed a new vehicle loan, and FFCCU beat other interest rates so dramatically it was a no “brainer.” I was so happy with the service I am switching all of my checking and savings over. Kudos...
-Amy B.
I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!
-David H.
Jovan, Bev, Jenny, and the other personnel at the Wellington branch are absolutely Rock Stars. They have always been so helpful, they are the greatest 😊
-Sue S.
I experienced a problem with an automatic withdrawal. Emily provided lots of information on how to handle it and secured a refund. More than that: she gave me moral support, when I was feeling very up...
-Irene
The live chat team always does an outstanding job handling my frequent use of online messaging. I’m hearing impaired and prefer messaging to phone calls. They handle all my issues quickly and thorough...
-Denny J.
Anytime I have to call, I always end up speaking with the most friendly folks. They always help me and I feel like I’m truly being taken care of.
-Alexandra
Once again, great service here! My membership goes back almost 40 years with Firefighters Community Credit Union. Never a disappointment.
-Dave
I did not have my loan information and needed to know how, when, and where to make a payment. I was completely frazzled but Megan S. was able to talk me through setting up my user account, payments,...
-Donna G.
Guaranteed Asset Protection with Auto Advantage
Should your vehicle be claimed as a total loss, or is stolen, Guaranteed Asset Protection (aka GAP) covers the “gap”, or the difference between what your vehicle is worth and what is still owed on the loan. Our GAP coverage also includes $1,000 towards a replacement vehicle when you finance your next car through us. Another added benefit included with GAP is Auto Deductible Reimbursement (ADR). This pays up to $500 per loss when a claim is filed and paid by your primary insurance company.
*ADR is not available, but all of the other GAP features apply.
Mechanical Breakdown Insurance (MBI)
Did you know that 80% of people aren’t budgeting for car repairs? If your vehicle experiences a sudden breakdown, you’ll be wishing you had saved up some money, especially if your car is out of warranty. Don’t wish, make a plan and opt for MBI through Route 66.
This extended warranty offers repairs and service coverage that is comparable, if not better, than the original car warranty. It can be added to your loan payment or purchased separately.
Affordable coverage with inclusive benefits:
- $0 deductible on all plans
- 30-day money-back guarantee
- Transferable
- Total loss refund
- 24/7 roadside assistance: Towing, Lock-out service, Jump-starting service, Fuel delivery
- Rental Car Allowance
- Battery coverage (up to $65)
- The warranty follows the car: whether you lend your car or sell it, the warranty is in their hands
We strongly encourage our members to take advantage of this service that provides peace of mind and safe travels.
To add any of our LoanShield products, talk with a teammate when you open your loan!
*Qualifications may vary. Please contact FFCCU for details. These protections are not available on Mortgages. Our Home Equity Line of Credit and Home Equity Loans have their own Loan Protection plan, called HE Debt Protect.