

ATM and Debit Cards
Giving You The Power of Convenience
Our VISA Debit and ATM Cards let you access your money safely and securely when you need it. Visa® Debit Cards are linked to a checking account and allow you to make purchases anywhere Visa® is accepted: in stores, online, even over the phone. And, you can access your account at over 36,000 surcharge-free ATMs nationwide to deposit or withdraw money.
VISA® Debit Cards
With a Visa® Debit Card from FFCCU, you no longer need to worry about having enough cash on hand. Our debit cards include an EMV Chip and contactless technology, adding extra ease and security to your account! You can now use your Visa® Debit Card on contactless-enabled terminals.
- To activate Visa® Debit Card and/or set your PIN: 800-290-7893
- To report your Visa® debit card lost or stolen: 888-297-3416
- For after hours card assistance: 800-547-1827
ATM Cards
ATM-only cards are available to members that just have a savings account. They allow withdrawals from your savings account at over 30,000 surcharge-free ATMs, and allow deposits at over 7,500 surcharge-free ATMs nationwide using a personalized PIN*. Interested in being able to make purchases with a card? Consider upgrading to a Visa® Debit Card!
You can search for the location nearest you using our search tool and with our FREE Mobile App! If you are traveling outside the United States, please use the Co-Op Shared Branch and ATM locator for assistance.
KUDOS!
Whenever I have questions and start a chat I always receive a quick response with all my questions thoroughly answered. Just wanted to say THANK YOU!
-Jerry T.
The live chat team always does an outstanding job handling my frequent use of online messaging. I’m hearing impaired and prefer messaging to phone calls. They handle all my issues quickly and thorough...
-Denny J.
Customer service is very understanding, and they make sure that your needs are met. I have been with the Firefighters Community Credit Union for over 40 years and I will remain a member.
-Teresa G.
I needed a new vehicle loan, and FFCCU beat other interest rates so dramatically it was a no “brainer.” I was so happy with the service I am switching all of my checking and savings over. Kudos...
-Amy B.
Beth was great to work with! Super responsive. The entire process was so smooth and easy!
-Brooke G.
Our family has benefited from over 30 years of outstanding service with Firefighters Community Credit Union. Thanks for the prompt response to my online live chat question.
-Jeffery K.
Tiffany Zifcak worked with me on my recent home equity loan and did an amazing job. She made the process quick and easy for me. Will be using FFCCU for more of my financial needs in the future.
-Mike K.
Our Financial Service Rep spoke with the travel agency directly to ensure payment for our dream vacation made the deadline. The process reaffirmed that FFCCU is the best credit union for us!
-The Freeborns
The quick response was A-1. The respect was apparent, and the knowledge? –muah!– [chef’s kiss] Thanks to the North Ridgeville Branch team!
-Kim M.
Emily answered my text quickly (on a Saturday morning!) and helped me promptly with my request. I love the text feature at FFCCU!!
-Amanda J.
Beth Meyer is priceless. I can’t imagine things going any smoother. She stayed in touch at every step and moved everything along with ease.
-Ryan R.
Jenny and Victoria from the Wellington branch were super helpful with getting things going for me, and gave me peace of mind. So grateful for their help!
-Austin L.
Talk to us today to order an ATM or debit card
Call or text 216.621.4644 or fill out the form below to get started and we’ll contact you to process your request.
*Based on member eligibility. Please contact a teammate for more information. Surcharge-free ATM options as of 1/2025. Deposit ability is at the discretion of the ATM owner. To report a lost or stolen ATM/Debit Card, please call 888-297-3416 as soon as possible.
Debit Card FAQ
ATM withdrawals are subject to 2 different fees – a transaction fee charged by FFCCU, and a surcharge from the ATM servicer. ATMs in one of our surcharge-free networks will not apply this servicer charge.
You can use the ATM locator tool available on our website or in our mobile app to find surcharge-free ATMs near you.
If you believe you were charged a surcharge fee in error at a surcharge-free ATM, please contact us at 216.621.4644 or message us in the mobile banking app.
Our partnership with the CO-OP, Alliance One, Culiance, and MoneyPass networks ensures you will still have access to over 30,000 surcharge-free ATMs nationwide.
Our team is here to help! Call or text us at 216.621.4644, visit a branch, or use our mobile app or website for support.