Phone Banking

Call 866.731.5971 to access your account

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  • Enter your FFCCU Account Number
  • Wait for the prompt, then enter your access code
    (you should have received an access code when you opened your account. If you need this reset, please contact us).
  • To end the call at any time, press *

Features

  • Voice Recognition option (press 8* to switch to Voice Recognition)
  • Stop payment option
  • Dividend and interest info
  • Routing #241075726
  • Loans: Past due amounts and payment information
  • Funds transfer or payment
  • Option to schedule future and recurring transfers and loan payments
  • Account history with credit card information available

KUDOS!

I did not have my loan information and needed to know how, when, and where to make a payment. I was completely frazzled but Megan S. was able to talk me through setting up my user account,  payments,...

-Donna G.

KUDOS to Laura Z. Thank you for all your time and help. All my issues were resolved. You are greatly appreciated!

-Donna H.

I needed a new vehicle loan, and FFCCU beat other interest rates so dramatically it was a no “brainer.” I  was so happy with the service I am switching all of my checking and savings over. Kudos...

-Amy B.

I work with banks and credit unions on a daily basis, and FFCCU goes above and beyond to help its members. Thank you all for making the process easy to understand and treating me like a person.

-Jennifer

I would like to thank Meghan T., for taking her time with a loan we needed. We were nervous about coming in, but she was very thorough and helpful. Words can’t express how appreciated we felt!

-Alice & James D.

I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!

-David H.

Beth Meyer is priceless. I can’t imagine things going any smoother. She stayed in touch at every step and moved everything along with ease.

-Ryan R.

Our Financial Service Rep spoke with the travel agency directly to ensure payment for our dream vacation made the deadline. The process reaffirmed that FFCCU is the best credit union for us!

-The Freeborns

I had the pleasure of working with Tiffany Zifcak as I was selling one of my cars being financed by FFCCU. She stayed on top of all the details and parties involved. Tiffany is terrific: likable, trus...

-John G.

I’d had a poor experience with a previous lender, but took a chance and reached out to FFCCU. I am so happy I went with them and got locked in on a rate I was flabbergasted by. I’m switchi...

-Brian W.

I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.

-Percaker G.

Customer service is very understanding, and they make sure that your needs are met. I have been with the Firefighters Community Credit Union for over 40 years and I will remain a member.

-Teresa G.

More Kudos!