Phone Banking
Call 866.731.5971 to access your account
Get Started
- Enter your FFCCU Account Number
- Wait for the prompt, then enter your access code
(you should have received an access code when you opened your account. If you need this reset, please contact us). - To end the call at any time, press *
Features
- Voice Recognition option (press 8* to switch to Voice Recognition)
- Stop payment option
- Dividend and interest info
- Routing #241075726
- Loans: Past due amounts and payment information
- Funds transfer or payment
- Option to schedule future and recurring transfers and loan payments
- Account history with credit card information available
KUDOS!
Customer service is very understanding, and they make sure that your needs are met. I have been with the Firefighters Community Credit Union for over 40 years and I will remain a member.
-Teresa G.
Shared branching lets me, as a member of an out-of-town credit union, access FFCCU’s services. I have never had a bad experience working with FFCCU and appreciate that they have helped me make large d...
-Paul P.
Just joined the FFCCU when I refinanced my car loan. I couldn’t be happier with the service Jenny Stanfield and Ginny Hainen provided! I did almost everything online. Easy, convenient, and they saved...
-Maria K.
The loan process was quick and easy. One of the FFCCU teammates told me about loan options when I was at the branch – by the time I was home 10 minutes later – they had already checked in.
-John S.
Big kudos to the West Side CLE branch. I secured my new car loan with a rate better than what the dealer was offering. FFCCU has always been my go-to for car loans for this very reason!
-Bridget E.
Beth was great to work with! Super responsive. The entire process was so smooth and easy!
-Brooke G.
Emily answered my text quickly (on a Saturday morning!) and helped me promptly with my request. I love the text feature at FFCCU!!
-Amanda J.
Erica Irons went above and beyond for our home loan! In spite of storm damage causing our branch to close, she made our transaction smooth. I love FFCCU in Willoughby ❤️
-Mary Kay & Joe
I needed a new vehicle loan, and FFCCU beat other interest rates so dramatically it was a no “brainer.” I was so happy with the service I am switching all of my checking and savings over. Kudos...
-Amy B.
Thanks to Brian Velioniskis, our financial goals are back on track. He explained the options for setting up our home equity loan very clearly and made the process easy.
-Jeff C.
Beth and Kathy were excellent to work with. They answered every question I had and every phone call I made. I loved those two.
-Alan S.
Berto was awesome. I joined up today as a brand new member, and he helped in every possible way to make the process smooth and complete. Thanks, Berto!


